The UPS Store #6156 in West Lafayette, located in the Purdue Memorial Union Building, offers a variety of services including packing, shipping, printing, notary, shredding, and faxing. The store is locally owned and operated, providing expert assistance to customers. Reviews highlight the helpful and welcoming staff, particularly noting the exceptional support from employees like Kathy and Mike. Customers appreciate the thoroughness and reassurance provided during the mailing process, though some have experienced confusion with pricing. The store is described as clean and orderly, creating a pleasant atmosphere. Overall, many customers praise the customer service, emphasizing the staff's willingness to assist and their dedication to helping customers find the best solutions.
The associate who helped me was incredibly kind and helpful. Greeted with a smile and asked how I was doing, worked quickly and diligently, and provided clear information about my next steps. Was in and out within 5 minutes.
February 2026
I have always been attended to quickly, no delays. Also, being an international student means I don't understand a lot of things yet about the USA. When I ask questions, I get clarifications. I am also treated with patience.
October 2025
The UPS center is not crowded and I am satisfied with the service.
