What a great group of employee's at the St Rd 32 and Carey Rd branch in Westfield. Debbie, Cheryl and Nate are always very friendly and helpful!
I cannot stress enough...Do not use this company for your mortgage. I bought 3 homes through First Merchant last year. They kept one loan and sold the other three. I sent my first, Dec 2018, payment for the one loan they kept with the loan number on the check and the payment coupon. In early January, I had still not received... read full comment
I love this bank, the people in there are great
Recently sold a house where First Merchants was the mortgage lender. The closing company confirmed wiring them the money, however they have continued to bill me and indicate they have no record of receiving the payment. While I'm sure this is just grievous incompetence and not a literally criminal Wells Fargo style... read full comment