Urban Farmer is a business that sells seeds, garlic, and seed potatoes. Customers report generally good experiences with orders being correct, of good quality, and delivered in a timely or prompt manner. Many appreciate the quick order processing and shipping, with some orders arriving within a few days. The business ships products like seed potatoes when it is convenient to plant them according to the customer's growing zone, which is a service many value.
However, some customers express disappointment with specific issues. There are reports of seed potatoes arriving later than expected, which can shorten the growing season. Some orders are not sorted or labeled, making it difficult to identify different varieties. One customer reports a significant problem with the website initiating an auto-pay and describes very poor customer service, including being called a liar when reporting the issue.
Overall, many customers are happy with the service and the good germination rates of the seeds. They describe the business as amazing and state they will continue to be customers, though some advise clearer communication about shipping date ranges for certain products.
My order showed up right on time for garlic planting weather. Musuc garlic was beautiful, large and healthy.
May 2026
I hope the way they currently run this operation is just early growing pains. Pretty disappointing and I'm always rooting for local business's .
April 2026
Very happy with Urban Farmer seeds. The germination across all the plants I purchased was successful and they came up strong and healthy. They were also quick to fix an honest mistake (sent me the wrong variety of bell pepper). I will be buying from them again!
