“As a first-time customer, I was thoroughly impressed with how Tony treated me. He was friendly, honest, and did an excellent job with helping me out. Will recommend to family and friends. Thanks again, Tony!”
“10/10 recommend. I was having some issues regarding a trade in, and the manager Jakeb was more than helpful. He seemed like he genuinely wanted to help solve the issue, and took a lot of initiative to help me solve my issues.
I left a very happy customer, and I would TRAVEL to a store that he worked at to keep such service. Good job Verizon.”
“Im here at verizon in lebanon ind and i have a representative stephen i cant say enough of his kindness and knowledge he showed me on my new phone samsung 25fE to complete my transactions from my old phone.
Your store here in lebanon has a great asset for the store thank you again for your patience and hopitality you showed me patsy lany”
“Mitchell was fantastic in helping me with a problem getting back to AT and T from another carrier. He was patient and friendly and answered all of my questions. Got me up and running again. Highly recommend!”
“Just switch to AT&T from Xfinity, already a good choice. Went to the Whitestown store and worked with Benjamin. Very police and helpful with connecting my new service. The on phone service had everything messed up and Benjamin erased it all and started from scratch. Do not try and open a new account on Chat or by phone. Go to one of stores and hopefully you will get a Benjamin”
“Cecilia was amazing! i couldn’t have asked for a better representative, she was thorough, very friendly and awesome at her job (: employees like her are why i continue to go through cricket! the employees in this store have been awesome everytime i’ve come in”
“My husband and I needed to trade in our 7 year old phones, and Murphy helped us get a new iPhone 17 and a Samsung Galaxy S26 without any problems. He was knowledgeable, helpful, and made the transition quick and easy. Thank you for your help. We’ll be back.”
“If this is in Lebanon, Indiana Oscar was a big help clearing out my phone of viruses. I had gone to the one in Frankfort and that was a joke.. The kid who waited on me just swiped them off( which was what I had been doing). Didn't solve the problem at all.”
“Yesterday I had the best service I have ever experienced from AT&T. The manager, Josh, greeted my mother and I right when we walking and asked Ana M. to take care of phone upgrades. Ana is a rock star! She knew all about the different models the offered and help understand all the ins and outs that come with purchasing a new phone. And she did it all with kindness and a smile.
One of the most special things about the experience there was to see Ana, Josh and Jeremiah (the district manager) work as a team. Each member was willing to ask and answer questions not just for each customer that came in but they also show a willingness to help each other too.
Talk about night and day difference from coming to this store a few years back!
10/10 would come back!”
“Cameron did an amazing job helping me choose and set up a new phone and addressing all my questions and concerns. Getting a new phone is usually a headache but he made it simple and easy.”
“I can not express how happy I am with this Store!! Dylan helped me deal with changing services and he was so patient and saved me so much money. I will never go to anyone else!! Go see Dylan - you will be glad you did! 🤩”