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9AM - 1PM 2 - 4:30PM
106 S Ogden St, Ossian
Post Offices
“We visited the U.S. Post Office on Clinton Road for a scheduled passport renewal appointment. Even though I had booked the appointment online (and received a confirmation text), for some reason it did not show up in their system or on Google’s appointment side. Despite this confusion, the staff was extremely courteous and accommodating. I would like to commend this staff member, Beth.
We were helped by Beth, who was kind, professional, and efficient. They were able to take care of our passport renewal on the spot, which was especially important because we’re leaving in four weeks.
Thank you to the staff for accommodating us last minute and helping us despite the system not showing any record of the appointment. Your professionalism and willingness to help are greatly appreciated.”
8:30AM - 5PM
4171 Diplomat Plz Ctr, Fort Wayne
Post Offices
9AM - 1:30PM 2:30 - 5PM
6013 Bluffton Rd, Fort Wayne
Post Offices
“I was a little nervous coming here after reading some of the negative reviews. I even tried calling the day before and couldn’t get through, which is definitely something they could improve on.
That said, my actual experience at this Post Office was excellent. I worked with Lisa at the counter, and she went above and beyond to help me with a delivery issue. The problem wasn’t even the Post Office’s fault, it had more to do with my new building not being set up for mail yet, but Lisa took the time to listen, was patient, kind, and even had a great sense of humor while working through it with me.
I walked in expecting frustration and left feeling impressed with how friendly and helpful she was. I know people are usually more motivated to post reviews when they’ve had a bad experience, so I wanted to share the other side. My visit today was nothing but positive, and I really appreciated Lisa’s professionalism and empathy.
Aside from the phone issue, my experience here was a pleasure. I'm giving it 5 stars despite the phone issue cause of how impressed I was with the customer service at this station.”
Post Offices
Post Offices
“Self Service Kiosk is simple to use, you can create shipping labels, add postage. Express and priority envelopes and boxes are provided in the lobby. 24 hour access to self service Kiosk and p.o. boxes, parcel lockers.”