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December 2022 by Angela Adams
I absolutely love Northwest branch in Yorktown. They've been so helpful to me since I opened my account about 6 or 7 months ago. The staff are so kind and always willing to answer any questions I may have.
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July 2022 by gabby mahon
Northwest is awful. I would not recommend it to anyone. It takes at least a week to update transactions. We got 2 overdraft fees in the same day not sure why and they couldn’t give us a refund.
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October 2021 by matthew Gernand
Mutual bank was great, the people at this location are great but northwest is the worst bank in the world.
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July 2021 by Steve H
Very friendly & helpful staff. Always a pleasure to visit.
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May 2021 by Ciara L
Was good as Mutual Bank. Do t like Northwest at all.
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October 2020 by Tom Harty
Worst experience with a bank ever. Only tried them for one month and then closed our account and will never go back. Dealing with them over the phone is as bad as dealing with them in a branch office and even dealing with corporate through a CFPB complaint is no better. Their attitude comes from the top down, obviously and you should keep an eye out for their deceptive practices. UDAAP obviously doesn't mean anything to them.
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October 2019 by Mark Craig
Branch on Broadway atm is usually out of order and ytown moves theirs to the place you can’t get too it then tears out the drive through?????
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October 2015 by David M
A great bank staffed with excellent people.
