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“Darrell at the 1st Ave location provided the highest level of customer service that I have ever experienced! He went above and beyond to complete a time sensitive project for me and did it with a smile! Thank you so much!!”
12 - 5PM 9 - 11AM
99 E Willman St, Hiawatha
Shipping Centers
“Lisa was so helpful today, during our call. She suggested something I hadn’t thought of and helped solve my problem. The kindness of others truly meant so much to me today. And also, to have someone answer the phone at a post office-this does not happen in Colorado!”
“Shoutout to the amazing mail carriers there always working super hard in all forms of weather and conditions give them a raise for that!! Always exceptional customer service and care that they always care about the customers and mail and packages”
“Lee- THANK YOU. Your store deserves more 5 star reviews because of your problem-solving abilities and your true customer care.Situation: $300 "honey wagon" (43 gallon poop tote on wheels for camping) needed to be returned. First, note that it was sent by free shipping from Amazon via FedEx. EVERY carrier we went to said it exceeds the formula of dimensions plus weight to be able to do a normal, fee-free return. It would have cost me OVER FOUR-HUNDRED DOLLARS to return it because it exceeded standard shipping for USPS, UPS, and Fed-Ex, yet it was delivered by standard shipping by Fed-Ex. Figure that one out. Since the box was unopened, Lee at Pak-Mail suggested we do a return-to-sender, which in his opinion was about a 50% chance of rejection, based on its size, but NO COST to me to do it or have it get rejected (and if rejected, sent back to my house). I went for it and it WORKED and I got refunded by Amazon!! THANK YOU LEE!!!!!”
“Both people working were very kind and helpful when getting some papers notarized and sent off. The gentleman who notarized my paperwork was very good at his job and I think that’s always something that should be noted, experience and caring. Appreciate this in a business!”
“This Post Office is great and the employees do work harder here than most locations. It’s the people in line that are intolerable. I have heard some of the most ridiculous questions.. zero chance I could hold my composure behind the counter if I had to deal with some of these people.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Friendly service, good prices, and open on the weekends. Definitely recommend!
PakMail Well, also except and reuse your bubble wrap and styrofoam packing materials.”