-
January 2024 by Lucas Smith
There is something about a hometown hardware store. Going here takes me back to my days in college working at the Ace up in Ames. For those on the East end of Altoona, I highly recommend checking out Ace before driving out west. I can be to the store and back to my house with what I need in less than 10 minutes. Also, the Ace Clark and Kensington and Royal paint is some of the best i have used. In our last two houses I have used all the hot new paints, from Behr, to Pratt and Lambert, to Ben Moore, to Valspar, and for the money, I think the Ace paint is top notch.
-
October 2023 by Alex Passick
Awesome staff very helpful and knowledgeable
-
August 2023 by Keith Oliver
Visited twice over the course of a weekend. First visit I came to get a new lawn mower blade. The store associate was sitting in a lawn chair when I arrived and seemed annoyed that I asked him where the item was. Picked what I thought it was (it wasn’t - my fault for not looking prior to purchasing), and then the associate had to cash me out which again, seemed like he didn’t want to. Just an overall bad attitude. I had never been to this Ace and it wasn’t a great experience. Ended up picking a different store to get the right item.Now I needed to return said blade that didn’t fit. Was actually dreading it because I didn’t want to deal with the first guy again. But it was a different person who was pleasant and courteous - got my return processed quick!Overall, seems like a nice but small Ace location. But there is better ones in the metro area.
-
July 2023 by Lynann Bennett
Just needed a couple of keys cut... Quick service, both keys for under $10... Both keys worked beautifully...
-
July 2023 by Rick Nahas
Great old fashioned hardware store with current merchandise!
-
June 2023 by Barbara Downard
Russell went above and beyond to get the chlorine we needed for our pool. He called with updates on it. Very nice gentlemen I would recommend this location.
-
May 2023 by Bruce Jaskulke
Dropped off 2 screens at Altoona Ace Hardware to fix bent frames. After 3 weeks (sent to Nevada) Ace called me to let me know the screens were done, drove to the store. Still in Nevada! Second call today, ready to be picked up. Picked up screens, took them home, the pins did not line up! 1 side the actual frame was upside-down. Shoddy work, very disappointed with Ace! Will never set foot in this place again!
-
May 2023 by Jason Mayland
Darlene was above and beyond in assisting me with everything I needed.
-
April 2023 by Steve Wolvers
Great service helping me get a LP gas tank out filled and back in my van!
-
March 2023 by Anonymous
Ride a## people. You go into the store and no one ever comes around to ask if you need help. The employees stay hidden up front behind the cash register.
-
February 2023 by Tiffany Speck
Cashier was friendly, manager was nice enough. I went to rent a boom lift, which was simple enough. But felt that because I was young and female, the male manager was showing concern for ME renting the lift, asking if I knew how to use it, explaining things I told him I already knew, and just showed a lot of concern for me being the one renting it, UP UNTIL my MALE business partner showed up with his pickup truck to tow the lift. As soon as the manager saw him, he immediately stopped fussing and showing concern, and basically helped drop the lift on the hitch and went back inside. Im in no way accusing anyone of ANYTHING, im just saying how my experience was, and how I perceived it, because I want people, especially female, to just have a heads up, so they know what to expect. But I digress, as I said, had no problems and staff was friendly, rental process super easy! DO recommend!
-
February 2023 by Sarah Munro
Manager on duty on Saturday 02/04/2023 I want to give a personal thanks to. She was the most helpful hardware associate me and my fiance has ever had in every department we were needing things for his job last minute. If I lived in Altoona, I would enjoy working at that Ace :)
-
February 2023 by Tiffany Speckles
Cashier was friendly, manager was nice enough. I went to rent a boom lift, which was simple enough. But felt that because I was young and female, the male manager was showing concern for ME renting the lift, asking if I knew how to use it, explaining things I told him I already knew, and just showed a lot of concern for me being the one renting it, UP UNTIL my MALE business partner showed up with his pickup truck to tow the lift. As soon as the manager saw him, he immediately stopped fussing and showing concern, and basically helped drop the lift on the hitch and went back inside. Im in no way accusing anyone of ANYTHING, im just saying how my experience was, and how I perceived it, because I want people, especially female, to just have a heads up, so they know what to expect. But I digress, as I said, had no problems and staff was friendly, rental process super easy! DO recommend!
-
December 2022 by Andrew Brackett
Quick & easy.Helpful staff knew exactly what I needed & where to find it.
-
August 2022 by David Kisler
Odd and End’s items ! This store is fine and it’s where you can find small buss fuses for power cords plug in’s for electronics charger’s and plug in starter’s for old medicine cabinets with Florence lights, like I said those odd home items and miscellaneous stuff.
