Appliances in Ames, IA

“First time buyer from this shop. I was looking for a specific discontinued fabric and this was one of the only stores in the U.S. that had it. I needed a little bit more than the amount that was listed for purchase and I made a note of this in my order. The same day, I get a text letting me know they had about a 1/4 yd more of my fabric and inviting me to call them to place a phone order (bc they can't charge more than what was authorized for the online purchase). I spoke with someone on the phone right away and she was so kind and helpful in getting my order changed. I ordered on a Monday and my fabric was delivered on Friday! It was packaged very neatly, the cuts are accurate, and I'm very happy with the whole experience! I will definitely be buying from them again for future fabric needs.”

“Recently had a dryer repaired, and the whole process took about two weeks. The techs themselves were friendly, and the dryer does seem a lot quieter afterward.

Ended up paying about $140 to diagnose the issue.
Was told the parts were available in a kit and verbally estimated that the repair would cost about $160.

The repair happened the next week and I was charged $307. The total bill was a little over $446.

I'm not sure how an estimate could be so off, and had I known what general cost was going to be at the outset I would have weighed other options.

EDIT: I was eventually contacted by Ken's appliance and they did refund the difference between what the estimate was and what I was initially charged. Given the quality of the work and this service, I would do business with them again!”

“Went in for issues with my iPhone 16pro and my AirPod 3rd gen pros Kai and Dylan were both absolutely fantastic! Very kind and extremely helpful services they both provided. I recommend both Kai and Dylan to everybody!”

“Had absolutely the best experience buying a phone with my disabled sister from Asante and Zander. Bother were kind, patient, and so accommodating of my sister's special needs. Asante battled through lost passwords, missing apps, and a lengthy data backup to transfer data to the new phone. I was so appreciative of his determination and professionalism! Thanks Asante!”