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“Don and Son's has been my go-to for repairs during my time as a college student. They're very fairly priced and don't take advantage of their student clients. All of the workers are very kind and they do quality work. I'd give more stars if I could.”
8:30AM - 5PM
303 Sondrol Ave, Ames
Auto Parts
“this was my first time dealing with QP and wont be the last. there customer service is like no other sthey went out of there way to get me right and saved me alot of money in the process i will never buy a rear end from any other brand from the sales manager max all the way down to there phone reps everyone one of those guys are great”
“I hit a deer on the highway, and had heard good things about Shaeffer's. I tried to set my expectations low for how my car would look after parts were replaced, but if anything, it looked better than when I brought it in. Very personable staff, and when I noticed a panel had broken off during repairs, they replaced the part and fixed it for free. Big fan of the way this company does business.”
“Very professional and quote was spot on. I drove 120 miles to have my hitch and wiring installed here because of their great reviews. Totally worth it and I will be back. Quality of work is exceptional.”
“Excellent service and very in friendly and helpful staff. They get the parts you need, I didn't have to go out and disconnect the seats out in the salvage yard. Everything was in good order and they loaded the two seats for me. Highly recommend.”
“Got friend's car bumper repaired for $1200 where other quoted $3000 or more. Mike was very professional and understanding as a person. His service was excellent. Today I came to know that he has retired and the business will retire next year. The news truly broke my heart. I wish him happy retirement.”
“Amazing work for a super good price! I got estimates from 3 different places & this was by far cheaper. Once my replacement part was in, I dropped my car off the next day & it was finished within a couple of hours. Highly recommend!”
“Jessica made the process easy and we really didn't have to much. Came in one day, drove away with the vehicle the next day. Very friendly and kept my 6 year old entertained with snacks. Lifesaver. Steve in finance was just as good, got us in and out the door, explained everything so we understood. As long as the vehicle runs and is as good as the customer service we will be back to see Jessica when were ready for our next vehicle. Thank you!”
“This company is the best! I have bought 3 vehicles from them and they have never let me down! They will bend over backwards to try and get you into something you love! 100% recommend! The employees are also amazing and very friendly! Arthur Miller did a great job and very friendly!”
“In my experience, this shop is quick and easy. While they might not be the lowest price you can find, they stand by their products, and the one time I had to take advantage of their 1yr warranty, it was fast and painless. The current car battery I have (from them) is going on 4 years, and was recently tested by them and given the all-clear…they were honest about it and didn’t try to over-sell me on a new battery. Appreciate being able to trust them with my machine battery needs.”
8AM - 5PM
1901 E Lincoln Wy, Ames
Auto Parts
“I take my scrap metal here it is always good experience! They have the best pricing, super helpful with unloading, and even though we drive down the road for the scale it's always nice that they are personable and hold conversation. Can't beat customer service like them! Thanks guys!”
7:30AM - 6PM
120 S Walnut Ave, Ames
Auto Parts
“Honestly god bless everyone there they helped me out big time they went above and beyond with their customer service. Drove down from North Dakota to help out my sister with her car that had a blown head gasket and I was kinda in a rush and the turn around time and delivery was quick! I can’t thank them enough thank you guys I hope you guys have a good weekend. Bless”
7:30AM - 9PM
507 S Duff Ave, Ames
Auto Parts
“Ames, Iowa AutoZone is outstanding! Specifically, Jay and Tricia. Both were my customer service reps this evening as I rolled into Ames, Iowa from Colorado Springs, CO. As I drove into Ames, my engine's responsiveness started acting unusual where the engine wasn't accelerating appropriately as I pressed the accelerator. As the engine began it's sporadic hesitation, the check engine light came on. This was a very nerve racking situation because it's 6pm Saturday evening and I have to drive to my destination the very next morning, with several kids, for a 3 day wrestling camp! With the check engine light on, I drove to this AutoZone where Jay and Tricia immediately assisted me by getting me an OBD II Scanner so I could start trouble shooting the check engine light. Turned out, I had a faulty Crankshaft Position Sensor! YIKES! Replacing this component isn't the easiest because it's located deep inside the engine bay. Again, it's approx. 6pm and this AutoZone closes at 9pm. I'm now racing against the store's closing time and the sun going down, making visibility extremely difficult for where the sensor is located. For example; replacing this sensor involved me having to raise the vehicle, remove the front passenger wheel, removing the wheel well shroud, moving an O2 Sensor wire and brake line for easier access. As I attempted to raise my vehicle, the jack handle (from my vehicle's tire change kit) broke! YIKES! Jay and Tricia immediately assisted me in finding a suitable replacement jack and leant me several tools I needed to complete the job. Initially, it appeared they had the replacement sensor I needed in stock, but after several attempts of me attempting to connect the wiring harness to the replacement sensor, we learned the new sensor wasn't the right one, even though the part number was correct and it looked almost identical to the old sensor. Even though their store did not have the right sensor, Jay and Tricia worked tirelessly calling around until they found a store that had the right sensor. Additionally, because my vehicle was disabled at the moment, Jay drove me to that store and waited for me until I got the right sensor, then he drove me back so I could finish the job! Thankfully, I was able to finish the job before the store closed and the sun went down. If it weren't for Jay & Tricia's immediate willingness to help and can-do attitudes, I would have missed the reason I drove to Iowa and wasted several days and hundreds of dollars. Jay & Tricia's professional and service before self approach to customer service has me very thankful I choose AutoZone for my automotive needs.”
7:30AM - 5PM
404 E Lincoln Wy, Ames
Auto Parts
“Friendly, very, very helpful, if you can't figure something out, ask the guys behind the counter. They will have answer for you that's usually right on point. Great bunch of guys!”
7:30AM - 6PM
2919 S Duff Ave, Ames
Auto Parts
“I went here because I needed a battery for my car and they install them for free (I think it's just included in the price of the battery). I LOVED that it was a female (smaller than myself) that sold and put the battery in for me. She did a great job (I was sick of working on this vehicle and it was raining)! ; )”
“Fast, friendly and quick turnaround for claims. Had Geico take my wife's vehicle there since a deer decided to interrupt my way home. Lol. They took the vehicle apart to see what was needed to repair the vehicle, unfortunately it was more damage than the cost of the vehicle.”
7:30AM - 9PM
426 S Duff Ave, Ames
Auto Parts
“I had to get my battery replaced, and a younger blonde guy replaced it and was very friendly and very helpful in explaining what was wrong and the process. I would definitely come here again. However, I had a very awkward and rude experience with the older brunette woman who works there. She was hovering over the guy helping me and saying things like “he sucked” at his job, when in reality I thought he was very helpful. He did not need any assistance from her and she kept interjecting (in a very rude and smart ass tone) when he was explaining things to me. Seems like a workplace bully. I never complain or write reviews about other people but this experience with this woman made me so upset I just had to.”
7:30AM - 9PM
510 S Duff Ave, Ames
Auto Parts
“The guys were very helpful when I'm brought my car into have the codes ready, he helped me find the right parts, price checked parts and changed my headlight too... Thanks AAP guy!!! ?”
“Bought 4 new goodyears reliant tires on cyber Monday great price on them +install. I showed up 20 mins before my appointment they got me in on time did the tire change, installed new tmps services pack ,balance tires and relearn the sensors and set tire to recommended psi in the 1 hour time slot. They were steady busy. I was so worried about have them install tires on a 2024 rav 4 awd with all the low reviews, but they did a great job. Thanks Eva and John tire tech for a great job yesterday. Will diffently be looking at tires here again in the future.”
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“Kaleb gave us the most impressive service I have ever had. He was attentive, understanding and went above and beyond to help us. Thank you for everything you did!!!”