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January 2024 by Alexandria Herrel
Today my truck is a mess from the cold. I did same delivery as I am not from Iowa and don’t have people to call on for help. My orders were delivered but I was missing the battery. The driver Melissa said it was AZ fault but she refused to go back. After calling back they found it was in the shelf and they sent the commercial truck to deliver us the battery. Shout out to Brian and the team getting to us quickly and fixing up bringgs mess up.
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January 2024 by Tasha Deakins
Good place. Easy to get to.
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January 2024 by Gracie Redel
Zach was very helpful and took the time to give me a good experience. Thankyou!
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January 2024 by john sowers
A wonderful experience. Kudos to Christopher for diagnosing and replacing my bad battery. Fast and friendly service is what continues to draw me back to the Zone.
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December 2023 by Destiny Brown
Larry and Chris were extremely knowledgeable when it came to my car and my heating issues. I really appreciate their help. 10/10 service!
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November 2023 by Megan Wiebersch
My experience at Autozone was incredible due to Sales Associate, Reece. After my spouse was pulled over for not having any taillights on, we called the store to see if they would be able to help us. They said they would at least take a look and so we headed there. Reece went above and beyond to help us, and was at one point on the ground with his flashlight, trying to find the circuit box. He troubleshooted and problem solved and ultimately replaced the fuse all while being polite and never making us feel incompetent (though we were in this situation). He then changed out a headlight on my car and never seemed bothered by our requests. We will absolutely be coming back to this AutoZone and we were so grateful for Reece's incredible customer service!(The other sales associate working with Reece was also very helpful. He stayed in the store to make sure everything was being managed but checked in with Reece to offer help/suggestions. All around, a great team!)
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November 2023 by Scott Westercamp
Lots of employees I was the only customer there. Had to find the parts myself and check out myself.
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November 2023 by Joshua Collier
Brian is the man!!! Needed a battery and the 1st employee saw my air intake was over the battery. Seemed to stop trying at that point. Told me to go to a shop or a mechanic. Brian was installing another battery at the same time. He told me about the policy and I removed the plastic cover. Brian made a good sale and got returning customers. Thanks for taking the extra second and then going the extra mile. If you come here Brian is autozone!!! Should call this place BrianZone.
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July 2023 by Aaron Staker
Absolutely poor service, staff seemed put out when I asked for help. Incorrect information was provided (all wiper blades come with adapters)… staff insisted that he was the “expert”… I said ok. Called the store manager and he asked me to call back the next day and speak with the “general manager”. Seriously, never doing business with this store again, stay away.
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July 2023 by Ashley Lampson
I normally shop in waukee but I was shopping in Ankeny and had to stop in to this AutoZone for a couple items a few days ago . They was short staffed but the crew there was doing the best that they could . One person stood out the most out of the crew a gentleman named Steven . He looked like he was picking some items for other people as he had a cart of items but even between what he was doing he was kind enough to help assist me in finding what I needed on the sales floor . He went above n beyond to help me out when the rest of the crew was just standing around after a small rush of people .I just wanted to say thank u for ur time and effort in assisting me in finding what I was looking for
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June 2023 by n v
Super helpful and want to make sure you ordered right stuff.
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June 2023 by Timothy Gilbert
Great service. They went out of their way to help me.
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May 2023 by Vanessa Ellis
Absolutely love this place as far as getting things for my car
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April 2023 by Tiera Cordaro
A friend of mine needed her headlight replaced and went in and was shown the correct lights and also offered to do them for her and did! I believe his name was Charlie!! He was great and was much appreciated! His customer service was above and beyond and speedy too! #RAISE
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April 2023 by Not Tellin
I was having car trouble and pulled into Autozone. Luckily they had what I needed. However, when I was attempting my repair (in their parking lot) I ran into issues getting the replacement part in place. One of their associates named Brandon was on his break and came over and assisted me. That employee going the extra mile to assist meant the world to me.
