Availa Bank, particularly the Ankeny location, is praised for its friendly and helpful staff. Customers appreciate the kindness and patience shown by employees like Debbie and Karen B, who make the process of opening checking and savings accounts simple and pleasant. The bank is also noted for its ability to handle requests such as exchanging damaged bills, although this can take some time. While many customers are satisfied with the service and recommend Availa to friends and family, there is a suggestion for improved customer service availability on weekends. Overall, Availa Bank is recognized for being a supportive and reliable choice for banking and loans.
very friendly and helpful staff. Plenty of parking. Not overly busy when I have been there.
November 2025
I’ve been a customer for a number of years now. Such a great bank. Friendly service and willing to understand your needs.
June 2025
We love doing business with Availa Bank, and have been a customer at Availa Bank for many years! They have wonderful people, and we just simply love working with everyone at Availa Bank!
