Batteries Plus in Ankeny, IA, offers a wide selection of batteries, light bulbs, and smart home products, along with cell phone repair services. Customers appreciate the extensive inventory, which includes hard-to-find items like watch batteries and golf cart batteries. The friendly and knowledgeable staff consistently receive praise for their exceptional customer service. For instance, employees like Chris and Mario go above and beyond to assist customers, whether it’s replacing batteries, providing helpful product advice, or ensuring the right items are chosen. The store also provides services such as free car battery replacement for most vehicles and key fob programming. Customers can make appointments for cell phone repairs, including screen replacements for major brands like Samsung and iPhone. Business accounts are available for those who need volume pricing and fast local delivery. Visitors have noted the store's recent ownership change, which has resulted in a lifetime battery guarantee, enhancing customer confidence. While some customers have mentioned minor inconveniences, such as needing to purchase batteries online for discounts, the overall sentiment remains positive. With ongoing deals on various battery sizes and a commitment to customer satisfaction, Batteries Plus is regarded as a top choice in town for battery and electronic needs.
I received Quick service they had the Fresh battery's I needed for my car fobs
December 2024
The store manager was helpful and took care of my concerns.
October 2024
Chris was very helpful and courteous. Great service when I called to find out if they had the batteries for my Golf Cart. I received the impression that he was really glad I called. When I got there he did not hesitate to help with everything. Rare, now adays, Great Customer Service.
