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December 2023 by K Price
Please bring back your teller line outside. The ones inside are busy socializing in offices
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December 2023 by Angelisa Sommars
Everyone is very nice and personable. Caught a fraudulent transaction.
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September 2023 by Ian Hollenbach
This may be the worst bank I have ever been to. You can't get ahold of anyone on the phone unless you are willing to be on hold for an hour.They push the unbanking machines on people.They didn't even submit my unauthorized web payment. If there was a way to give it zero stars, I would. Can't wait to close my account
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May 2023 by JamesDana Jarvis
Terrible customer service - incredibly frustrating to work with. Their automated phone system repeatedly hangs up on me. Moving to a different financial institution. Do not recommend.
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December 2022 by The Car guy
Not a fan of the constant push to use the teller box (or whatever its called). Was the only person in there, 1 teller working and still had to use the box. I’ve been on the fence about switching my remaining accounts for a while, yesterday sealed the deal. Folks there are better credit unions out there that offer better loans, higher CD rates and still have a row of tellers to help you.
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November 2022 by Kaylea Wilde
Save yourself the hassle!The first loan I got from them pre-covid was great. The process of working with them for a potential second was AWFUL. Went through two account execs - the first straight up lied to me. Once I found that out (only because I nagged and nagged and nagged), I asked for a second account exec who seemed great at first and then also just never responded to emails and wouldn't do what they said they were going to do. As soon as I can, I'll be transferring the loan I do have with them elsewhere.
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September 2022 by Davis Chaudron
Worked with Sam Leahy on my more complex than usual, cash out refinance and he was amazing to work with. The speed and efficiency that he worked on everything was refreshing compared to some of the other banks I’ve worked with. Would highly recommend.
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September 2022 by Cheyenne
Most locations have poor employees who treat customers very poorly. Some employees will sit there and choose favorites (watched it happen and happened to me) they will sit there and belittle you too.
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March 2022 by ZD “zebtmoney” AAT
I've gotten 2 car loans and a mortgage which the experience was great. Then I was working with Lizzie for a home equity loan and it was the most unpleasant experience. I would call up to 4 times a day after not getting replies to my emails for over a week.
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October 2021 by Tara Morris
Terrible! I’ve banked with them for 20 years. In the last year my account has been hacked at least 4 times for $1000 or more. Most recently 2 weeks ago and STILL haven’t had my money returned to me. Being told it’s being investigated. But yet no previsual credit has been applied like the other times.
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October 2021 by Jordan Boltz
I tried to get a mortgage though them. They said I was pre-approved. When I tried to get the pre-approval letter they ignored me. I emailed them more then once and went in. They never answered me. I have also had several fraudulent charges on my accounts and they haven't refunded me on any of it.
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July 2021 by Sara T
So happy I made the switch to CC from a traditional bank. They are so helpful, friendly, and always help me achieve my financial goals. This is great, especially since I run a small biz. Not to mention the chill lobby full of smiles and snacks. Ill never leave. ✌
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February 2021 by Jean Clark
great service. Friendly
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October 2020 by Brooke Devine
We switched to CC from Affinity CU and I love it. Staff is always friendly and I never have issues.
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October 2020 by Tim Ruby
A great place for small businesses!!
