Kyle's Bikes is a highly recommended bike shop known for its friendly and helpful staff. Customers appreciate the knowledgeable team that assists with choosing the right bike and offers expert service, including bike fitting to ensure maximum comfort and power. The shop features a complete service center capable of handling all bike repair needs, often providing quick assessments and on-the-spot repairs. Many reviews highlight the staff's willingness to help in emergencies, such as filling tires or providing adapters, demonstrating their dedication to customer satisfaction. The store's inventory includes bikes, racks, lights, helmets, GPS devices, clothes, nutrition, and parts, catering to a wide range of cycling needs. Besides bikes, the shop also offers a large selection of running shoes, clothes, and accessories like hydration belts, sunglasses, and caps, and was the first in central Iowa to bring video gait analysis. They serve triathletes with swim gear, triathlon apparel, transition bags, and wetsuits. Customers praise the exceptional service, with some sharing experiences of quick repairs and successful warranty resolutions, including a prompt replacement bike after a frame issue. Overall, Kyle's Bikes is recognized as one of the best bike shops in the Des Moines area, trusted for quality products, expert service, and friendly staff.
Great customer service at the oralaber location. I know they have other locations , not saying those are bad this is the one I was at.
September 2026
Kyle’s Bikes is a great shop with awesome service!
September 2026
If I have a glitch with my bike they the care of it right away. Anything else, I realize I can drop off my bike and they will fix when they get a chance. I like that they let me know the cost of repair that may be unexpected. And it is so clean when I pick it up. My granddaughter took their bicycle class this spring... read full comment
