Walgreens, a popular drugstore chain, has received mixed reviews from customers. While some customers praise the store's huge selection, friendly staff, and willingness to go the extra mile, others have had less positive experiences with grungy store conditions and rude pharmacy staff. Despite the challenges of high volume and staffing shortages, the Walgreens team is commended for maintaining exceptional customer service, with smiles on their faces and a commitment to helping customers. Overall, Walgreens is seen as a reliable and convenient option, especially during holidays when other pharmacies may be closed.
Every single time I pick up my medication (either in store or drive thru), there is such a long line and one person working. It takes on average 20-45 minutes. It’s a nightmare, this needs to be fixed.
January 2025
came in at 1am and immediately the shift lead made it known she was frustrated with my presence, at checkout she was extremely rude asking me if i know how to read the enter only sign at the impulse queue and was argumentative the entire transaction
February 2024
Richard hung up on me during my interaction with him. He continually interrupted me and when I asked to speak and explain what I was trying to tell him. He hung up on me! So I professional. No wonder Walgreens is rated the worse pharmacy in Ankeny
