10AM - 5PM
1701 SE Delaware Ave Suite 250, Ankeny
Watches
“After an awful experience at the Altoona Kay location, where my custom ring was mishandled and returned with scratches inside the band, I was absolutely devastated. Thankfully, our case was escalated, and we were connected with Stephanie, the manager at the Ankeny store.
Stephanie personally took on our situation and went above and beyond to make things right. She was kind, compassionate, and kept us informed throughout the entire process. The team replaced my damaged band and created a beautiful new custom ring using the original diamond my fiancé had picked. The final result exceeded all of my expectations.
I couldn't be more in love with my new ring, and I am so grateful for the care and attention Stephanie showed us. What started as a frustrating experience turned into one that restored my confidence completely. Because of Stephanie and the Ankeny team, Kay has earned lifelong customers in us. Thank you for making this right and giving me a ring I'll cherish forever!”
“Everyone in the place is extremely knowledgeable and really nice to work with! They sized three watches and re-programmed one for me, very affordable and prompt! Thank you!”
“Noel and his team at Fiscus Jewelers in Ankeny are my go to (and only) jewelers! Noel has designed and created a couple of beautiful rings for me which I continue to receive compliments some 15-20 years later! They have repaired several items for me over the years and have provided me with appraisals for my insurance company. The Fiscus staff is knowledgeable and friendly and provide top notch customers service. Make them your jeweler — you won’t be disappointed!”