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November 2023 by David Schlindwein
Stoped in yesterday to talk about the progress of getting my screen replaced and to my surprise it was only my screen protector that was shattered. The young lady that helped me was extremely helpful and took great care of me. Keep up the great work Verizon Store. P.S. I’m sorry I can’t remember the ladies name.
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November 2023 by Morgan
Samantha was as helpful as she could be we felt welcomed and not rushed and we didn’t have an appointment and we was still welcomed and helped right away
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November 2023 by Beth Smith
Kaylee was excellent to work with. I stopped in to upgrade. Other associates were asking her questions while my data was transferring and she had all the answers. Thanks Kaylee!
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November 2023 by Ryan Vander Velden
Samantha was very helpful and so easy to work with. She made the whole process very simple and easy to understand.
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November 2023 by Jenna Gilliam
Kaylee took the time to troubleshoot the SIM card issues with my phone and was able to successfully repair it and then also provided guidance for a new phone upgrade. She was super friendly and knowledgeable and made the entire process smooth/enjoyable-- I would highly recommend this Verizon store for anyone seeking phone-related assistance!
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November 2023 by Tom B
Jordan was fast, effective, and extremely professional. Best service I've ever had in a phone store. Got two new phones, a watch, ported a number, and added a lot to my account. Was completed in about 30 minutes. Outstanding service!!!!!
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November 2023 by Kiesha Johanson
Jerome was amazing! He knew why he was doing and very knowledgeable on promotions and phones in general. Had my new phone in no time! Thank you.
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October 2023 by Janell Garvey
Lindsey was awesome! She took great care of us. I want to not just give her 5 stars, she is well worth 10 stars
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September 2023 by Luke H.
5/5 stars, Samantha provided me with the best service I’ve ever had in my life, she is fantastic. Will only shop at this store.
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September 2023 by Chris Struse
Lindsey was amazing to work with! She followed up with me on the new phones like I had asked her to, had a lengthy conversation regarding bill changes and the options I had, when I got there she had everything written out so I could visualize and understand every detail! This is the second or third time I’ve purchased here and will continue to in the future because of customer service like this!
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September 2023 by Ryan King
My fiancé’s phone died randomly, and Jordan was very helpful in helping her get a new phone, and even lower our monthly bill in the process! Definitely would recommend heading to this Verizon retailer for some help on find your new phone! They are having an awesome deal on iPhone 15s the month of October!
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August 2023 by Madeline Crandell
Stopped in to transfer from our previous provider to Verizon. Kaylee was so helpful, knowledgeable, and fast. My son and husband worked with the other two employees, who were also very helpful. Great place, great customer service, thank you.
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July 2023 by Randy Peterson
Wife bought a Google phone on July 1st and got a case right away to protect the phone. The female who sold us the phone and case threw away the case's box. My wife has had nothing but issues with the phone since. We were able to return the phone and get a different one today(July 14th). Now they will not take the case back without the box it came in. We didn't throw the box away their employee did. So buyers BEWARE! Take ALL packaging with you and keep it for 30 days! Customer service is lacking and we will not be back.
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July 2023 by Tammy Rebel Wellness
Samantha was amazing! Her level of customer service was outstanding! It's nice to have an honest person to deal with.
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June 2023 by Natalie Hodges
We were in a big pickle, and Anthony was so helpful. He was extremely patient with all of our questions and confusion, and spent over an hour working with us to get everything we needed in order. We will always come here for anything we need!
