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“I'm so happy with the service I received today at this location! I walked in and needed balloons... Now normally I just go to the section that has ones already blown up and just pick a few from there so as to not bother anyone, but I had a specific theme I was looking for today. The women there were so sweet and helpful and DEFINITELY made me feel valued. sometimes when I go into a store, especially if you're asking for help with something that requires a little bit of extra effort, I often feel like I'm a burden or that the worker is put out by helping me, but today was the complete opposite! Both of them were the sweetest, happy to blow up the specific balloons for me and absolutely made my day! Great job to the staff at the South Delaware location in Ankeny! I'm thoroughly pleased!”
“I was just there this morning they were very kind and didn't give me no crap about my puppy being in the store with me and I had just about everything I needed and then some that I forgot of course I recommend you go there quickly before they run out of something that you need”
“The cashier today was SO sweet as I paid with coins and counted them out to deposit into cash app. She reassured me no one was behind me and didn’t want me to feel badly for it. Very endearing energy.”
“I don't normally take the time to write reviews but I had to make the time today!
The cashier Thomas was outstanding. From the moment we came into the store, til he got to us: he heard him greeting and going out of his way to help customers that crossed his path. I must say this was by far the most pleasant experiences I've ever had at a Dollar tree. Definitely made our day. Keep up the great work Thomas, you're awesome!”
“This store has so much stuff in here. It's literally a "General" store as it says it is. Just don't come here if you are claustrophobic. You will probably have a panic attack at some point, especially if there are other people shopping in the aisles with you. There is not much room to move do to the amount of inventory in here.I stopped in today looking for some specific containers to fit my collectibles for traveling, and the cashier was super nice and let me bring a couple to the counter and even bring my collectibles inside to check and see if they would fit before buying them instead of wasting my money on something that wouldn't work and having to return them. That was extremely nice of her. I didn't get her name, but she was working today at the Altoona store at around 3:30pm...So if you read this, Thank you very much for your help, I really appreciated it.”
“This is the best dollar general, in the state of Iowa, the manager, Katie and the assistant. Derek treat people with kindness and respect!!Always ready to learn the helping hand and you never feel like you’re a burden or an imposition. The stores always in great shape and I can always get whatever I want to give them 20 stars if I could!!!!”
“They have little things that you need. I like that. The staff will follow you around. I'm not too bothered by it but it is a little funny. The store is clean. They don't have the most space but they make it work and are very organized.
Woman at the counter called a dude to help me and then helped the person behind me. I found that weird but I still got helped and that's what matters. I actually come here for the knock off shamwow! It's $2 and I cut them up and use them for some many things that it makes anything weird tolerable. I've tried other versions but this one is The Truth. I'll be here getting them for all my projects, if they follow me around or not.
Good times! 4 stars!”
“I'm only giving it 4 instead of 3 because of the young man who had to deal with the long line of customers after the female, I'm assuming who was on break, came to her register, making a few people think she was opening up then instead just walked away. I get that it's a break but if there's a long line, and you don't want to come back to work, don't look like you're going to jump in and help then simply ignore the line of people, who also assumed you were coming back, and left them hanging. The young man just took it all in stride, he was professional and efficient.”
“A bit cluttered, and always short staffed but cashiers always friendly and helpful, and store well stocked . Love the large selection of greeting cards!! Hope the road construction crew get the road finished SOON, as it is very difficult to enter and exit parking lot right now”
“I would have given a 5 but the one Hubbell down from Guthrie has a very rude cashier I was getting a gift card and I handed her my old license instead of new one. So it wouldn't go thru i.ask her.if she would run it thru again with the right license that wasn't expired she wouldn't do it. We argued and she says we'll you.dont have to come back..FINE I WONT YOUR RUDE AS HELL.. And I haven't been back to that one since”
“This family dollar is so super clean and the store looks so nice. And the ladies are wonderful, Thank you Kim and Dorothy for keeping such a very clean store you ladies rock.”
“Always really cute stuff for home decor here. I forget about this store alot.Why is it always dead silent in DG stores though? For real.This one is cramped....really messy and dirty out front. Bout time they installed self check out with how short staffed they have been becoming. But on the other hand... if they keeping they're employees stocking the store, then it should look nicer. This store is a messsssss.”
“I go in this store almost every day. I have zero complaints. Workers are always very polite. Even on my worst days going to this store always cheers me up. This store is my happy place. People like to complain about the bathrooms etc.. then maybe they should come in and fix the stuff that’s broken because the employees are doing what they can. Especially when the customers are constantly stealing the keys. Try working the job they do before running mouths. I swear all the complaints on here are ridiculous. A bunch of Karen’s in my opinion. I’ve never once seen any of the workers at this DG be rude in any way or form. Just saying. This store is awesome. My children and husband love this store as well. Very welcoming and loving. I’d even go as far to say it’s my home away from home. lol. Love this store. Deserves 100 stars if I could give that.”
“Laura was very kind and helpful. Offered me a coupon and helped with my bags. Lady in front of her accused her of making a racially profiled comment which was not true. Laura is amazing and I hope her day is very good.”
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“I didn't go inside the store. I pulled in their parking lot to sit out a severe storm. I couldn't see the road because it was raining so hard. Thanks for a safe place to sit out a storm. I made it home safely! ?”