“They close a bit early so it's hard to get there after work, but the people are all friendly and helpful, and their drop off boxes are super easy to use and emptied frequently.”
“Our luggage was lost by the airlines which at that point it was delivered to FedEx. Due to mis-information from the airline the manager at Ames location, Brian G, went above and beyond to track down our luggage and retrieve it for us. He is a great asset to have. Thank you.”
“The Ames store seems to always have issues with having prices clearly marked on their items. They could benefit from a program where you could look up the price from the bar code using an app on your phone”
“The little woman that works in there almost every time I pick up a package, she is so sweet. She the nicest but serious about her job. She’s very professional and has great customer service skills. Always there less than 5 minutes”
“Called after they closed without knowing and someone that happened to be there totally saved me by adding my apt number to my package so it could be delivered properly. Super happy with how willing he was to help me out”
“I have had nothing but excellent customer service from this post office. The lady that works there regularly is the most helpful & sweetest ever. Any needs that I have needed has been met. I absolutely love it there and am confident of my mail going through their hands safely. Great job”
“It's slower than it was before the current Head of the National post office cut down on machine, rural roads daily, pulled some sorting machines, and overtime. But we have it better than many states.”
“Got in and out very quickly when dropping off Poshmark and getting stamps. Very efficient and knowledgeable clerks! We're new Nevada residents and we love this little Post Office”
“The lady assisted us is very nice and efficient. Those review saying "Asian Lady" was just RACIST -- shame on you. Act like decent person if you wanted to be treated as one.”