1st Ave Auto is a family-owned and operated business with over 30 years of experience in the automotive industry. They pride themselves on exceptional customer service before, during, and after the sale, and have received the 2018 Dealer of the Year award. They offer good quality cars, trucks, SUVs, and minivans, with most vehicles coming with a 3 month/5,000 mile powertrain warranty. Their mission is to provide the absolute best customer service and make customers happy. Customer experiences vary. Many report very friendly, five-star service and find perfect vehicles that make them extremely happy, leading to strong recommendations. The sales staff is described as nice, friendly, and talkative. However, some note that prices can be a little high. In one detailed case, a customer experienced significant mechanical problems shortly after purchase, including issues with the service engine light, water pump, oil leak, and radiator. While the business did tow the vehicle and pay for one repair, the customer felt uncertainty about the pre-sale inspection and vehicle quality. This experience contrasts with others who had flawless purchases and were completely satisfied with their reliable cars.
