AutoZone on 16th Ave SW in Cedar Rapids is a leading retailer of auto parts and accessories. The staff is frequently described as friendly, wonderful, and willing to go above and beyond to help solve problems. Reviews note they make customers feel like family. There are instances of excellent service, with staff spending significant time to diagnose issues and help with replacements. However, experiences can vary, with some customers reporting slow service or receiving a part that did not work for their vehicle. Overall, it is seen as a place with great people willing to go the extra mile.
My check engine light came on during a 4 hour trip. These guys did their best to help me, and when they couldn’t, they helped me call different mechanics until we found one that could get me in the same day. The mechanic they referred me to was a GREAT garage that got me back on the road.
January 2026
Reggie helped me get a new wiper blade and put it on for me it was quick and easy and painless and nobody bugged me about rewards or signing up for anything. My new favorite place. Had to wait for somebody to help me but I think they might’ve just not realized I was there.
January 2026
Needed heat for my truck because of the frigid weather.