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March 2025 by Randy
Have complaint filed with no reply!.
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February 2025 by T Stanley
Giving 4 stars instead of 5 because product selection was very limited. However, I received excellent customer service from Colin at this location. He truly went above and beyond assisting me. I was using a product that I had just purchased in the store. The product wasn't working as intended. I went in to ask for a quick guidance. Colin came out in 8 degree temps, educated me on the product and told me that I could have damaged my car if I continued improperly using it. I am grateful for his knowledge on the product I had just purchased, assistance and saving me money from damaging my car further. Truly excellent customer service.
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January 2025 by William Eckles
Nothing great, nothing bad. Generally what midwesterners want
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January 2025 by JEREMY WLOCHAL
They had the part but there was rap music playing (I wouldn't care if it was at least appropriate but I wouldn't want kids to hear it) also the staff smelled of weed. Not going back, there are plenty of other auto parts stores close by.
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December 2024 by mark hamilton
Also had great service over 10 years now.
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December 2024 by Ian Wiederin
I have gone to this autozone for various parts for the last couple weeks. I have sat in line for 20-30 minutes every time I am there. There is never anyone to help you find anything.
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November 2024 by Daniel Henrikson
Went in to get a battery tested for warantee, and the individual at the counter told me he just would not test it because he was too busy after I waited in line for nearly 20 mins.... sorry, but when I've waited in line for over 20 mins, I expect to have the service I'm waiting for. I get busyness, and typically, no one's at fault for that other than management. However, that is no excuse to be rude and impertinent to a customer.
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September 2024 by Paula
It's a awesome place for gifts for your boyfriend on this birthday
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July 2024 by Bernard Hughes
Too expensive
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July 2024 by Edith Chase
How do you not ask for rewards?
Shelf pricing mislabeled. Site shows 7 qt oil pan but in-store only 8 qt available. Way to rip people off.
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July 2024 by Tina Richmond
The staff was friendly but very slow to help me out, (I was the only one in the store at the time) my part was pre-ordered & should have already been pulled when I arrived. however, it took him another 15 minutes to find my part.
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June 2024 by iichiiGO
Had my brake lights stop working suddenly, so I took a trip here to see if we couldn't solve the problem. Staff went above and beyond to help me get to the bottom of the issue - Trey B. spent a solid half hour on the floor of my Jeep trying to replace my brake light switch when we thought that was the issue after we confirmed it wasn't the fuse. Turned out that all three of my brake lights (and a bulb socket) all just went bad at the same time, and now I don't need to worry about getting pulled over or rear ended. Every penny worth my peace of mind, and great people willing to go the extra mile to help!
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June 2024 by Samantha Phipps
Sold us a sparkplug that they said would work even though it didn't match the one we were replacing....it didn't work ?
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June 2024 by Taleah Tuttle
I love going to the 16th ave auto zone! It's an hour drive but the staff are friendly and they all are smiling! They make u feel like family! ?
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June 2024 by Smashley Abodeely
Trey B provided my guy and his son excellent customer service when purchasing my alternator ! Thanks !
