AutoZone on 16th Ave SW in Cedar Rapids is a leading retailer of auto parts and accessories. The staff is frequently described as friendly, wonderful, and willing to go above and beyond to help solve problems. Reviews note they make customers feel like family. There are instances of excellent service, with staff spending significant time to diagnose issues and help with replacements. However, experiences can vary, with some customers reporting slow service or receiving a part that did not work for their vehicle. Overall, it is seen as a place with great people willing to go the extra mile.
Stopped here today for an Emergency car Battery! Luke helped me figure out which one I needed and installed it for me. He also took the time to teach both of my kids how to change it. Important life lessons. 5 bright stars for him and this Auto Zone!!!! Well done!
March 2026
Super helpful team at the counter. I needed to get a check engine light looked at. the news wasn't what I wanted to hear, but it gave me an honest start to what I needed to do 😵💫🙂
March 2026
They helped us check if our alternator was bad and also helped put on new battery connectors. Great service, great people!!!
