Avis Car Rental
Car RentalHours:
2121 Arthur Collins Pkwy SW Ste 102, Cedar Rapids IA 52404 Hours
About Avis Car Rental
Avis Car Rental in Cedar Rapids offers a generally positive experience with friendly and helpful staff, especially at the airport location. Customers frequently appreciate the excellent customer service from the in-person team, including staff members who go above and beyond to answer questions and accommodate needs. The staff’s friendly attitude and willingness to assist make the rental process smooth and stress-free, with some noting that the personnel have personality and are very helpful, even in challenging situations. The rental process itself is straightforward, with options to choose from a variety of vehicles, including luxury cars, electric vehicles, vans, and SUVs. Customers also benefit from competitive pricing, and some reviews mention that the fuel policy is transparent, with the option to leave the fueling to Avis at a cost that may be less than local gas stations. However, there are occasional issues reported, such as billing problems, including double charges, and concerns about customer service quality outside of the in-person interactions. Despite these issues, many customers express overall satisfaction, especially with the staff at Cedar Rapids, who are praised for their helpfulness and professionalism. The location remains a reliable choice for car rentals in the area.
Most Recent Reviews
June 2025
Car was good and employees were decent enough but somehow i went from original going to be $300 to being charged $500. I guess the devil is in the details. Also, lady said gas would be cheaper from them but Im pretty sure there was some extra charges in there.
February 2025
I’ve rented from Avis several times and each time I’ve been treated great! I wanted to personal shout out Brandon and Brenton in the Cedar Rapids Avis they truly went above and beyond to answer questions I had and accommodated all my needs they are truly appreciated!
January 2025
Customer service end sucks! It’s absolutely horrible, but the people at the actual airport and in person workers are amazing. I would recommend calling them instead of customer service for any problems you may have. The manager is an amazing help and knows how to get stuff done!
More Comments(144)
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- Cedar Rapids, Iowa
