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November 2023 by Chris Phipps
Great friendly staff and excellent service!!!
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September 2023 by Akaff Diam
Very cooperative
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September 2023 by Mark Ranard
Great service.
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July 2023 by Ann Fry
This experience was good. Past experience when we needed help with derechio clim was horrible. Called liars and told we were attempting to cheat State Farm. Our agent, Jim Humphries basically abandoned us.
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December 2022 by sergio pineda
Not recommended I paid my car insurance for 6 months and month and half later I received a bill saying that I was late on my payment that happened 2 times I decided to go with different insurance.??
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August 2022 by L A
I don't understand the structure of the company, but over a year later, with another winter approaching, and we're still getting the run around trying to get our derecho damage repaired. Adjusters come out and meet with contractors and on site see and agree they see the damage, but then when their official report comes through it doesn't acknowledge the damage.Additionally, I've heard excuses of "1400 customers affected by the derecho", yet our claim was rejected because "we have no record of a storm on that date" from the adjusters. If State Farm is so aware of this storm, why are we dealing with this?I had given a 5 star review years ago from my "on boarding" experience, but now that there's the first time I actually need something back from the company, it's all run around and excuses while the water damage of leaks through the roof get worse. It seems that State Farm is only interested in taking your money but not providing coverage on your policy.
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October 2021 by Lance Anderson
I don't understand the structure of the company, but over a year later, with another winter approaching, and we're still getting the run around trying to get our derecho damage repaired. Adjusters come out and meet with contractors and on site see and agree they see the damage, but then when their official report comes through it doesn't acknowledge the damage.Additionally, I've heard excuses of "1400 customers affected by the derecho", yet our claim was rejected because "we have no record of a storm on that date" from the adjusters. If State Farm is so aware of this storm, why are we dealing with this?I had given a 5 star review years ago from my "on boarding" experience, but now that there's the first time I actually need something back from the company, it's all run around and excuses while the water damage of leaks through the roof get worse. It seems that State Farm is only interested in taking your money but not providing coverage on your policy.
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September 2021 by Raye Oceanside
Top notch customer service
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September 2021 by Jesse Graves
Very happy with service and price
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September 2021 by Jennifer Dahlke
They are very helpful in everything they do.
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August 2021 by Monica H.
Jim Humphreys office has always been so helpful explaining the offers they have and answering questions I have as well as informing me of ways to get more out of my insurance. Very patience and friendly, not a pushy insurance office at all.
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February 2021 by Matt Robinson
They are awesome I’ve been a State Farm customer for 2 years now and always get the best customer service. Danielle is such a pleasure to talk to as well! She is extremely knowledgeable and professional and fun to interact with.
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February 2021 by dotsheldon
I have always had an excellent experience with State Farm since the mid 90’s!! I retired last year and I am in the knowledgeable hands of Lydia Clark. She has helped me set up accounts, answers my questions as they come up, and is considerate and pleasant (we laugh a lot) at all times.
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February 2021 by Sharon Meoni
We have been with State Farm for many years and always had amazing service. Everyone there is great but especially Danielle, she always helps us and makes sure we are taken care of!
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February 2021 by Larry Johnson
Monique is by far the most knowledgeable insurance and retirement advisor I have encountered. She takes the time to access your needs and takes time to determine how to make sure that you are planning for your future. Why are you still reading this review!? Go see Monique!! Thank me later!
