Mediacom Communications Corporation
Internet Service ProvidersHours:
6300 Council St NE, Cedar Rapids IA 52402 Hours
About Mediacom Communications Corporation
Mediacom Communications Corporation is a telecommunications company that provides internet, cable TV, and phone services to customers in various locations. Based on the reviews, the company has received mixed feedback from its customers. Some customers have had positive experiences, reporting minimal outages, reliable internet speeds, and helpful customer service representatives. One customer specifically praised a technician named Patrick for his professionalism and for assisting an elderly customer in understanding the new equipment. However, other customers have expressed dissatisfaction, with one customer indicating that they switched to a different provider, ImOn, and did not believe they would see any significant improvements. Another customer mentioned having financial issues and appreciated the customer service representative's efforts to find ways to keep Mediacom within their budget. Overall, Mediacom's performance seems to vary, with some customers satisfied with the services and customer support, while others have encountered challenges and have opted to explore alternative providers.
Most Recent Reviews
January 2026
Cancelled our service without an attempted to retain. 5 Stars.
December 2025
Used the convenient Dropbox outside the door.
Only not so nice observation is the bubble wrap dispenser was filled with snow but luckily I had already pre wrapped the package I was delivering.
November 2025
We’ve had Mediacom for 3 years in Cedar Rapids and had minimal outages. My husband is an avid gamer and we can stream, being on a phone, and game without issues. I called in today with contact questions and both individuals I spoke with were nothing but kind and helpful.
More Comments(195)
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