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“Cody came and got us setup in a house that didn’t have fiber before hand, quick and was helpful thru out the entire process answer questions and making sure everything working before he left great work thanks!”
“The wait kinda sucked but once it was my turn the customer service was amazing. Gabrielle did an amazing job. when closing time hit I offered to come back the next day and when I did she made sure I finished the process with her. I hope t mobiles service is as good as their customer service was. For the record Gabrielle should get a raise you're gonna want to keep that one.”
“Very efficient, knowledgeable, friendly staff. Even though they were really busy, they stayed positive, polite and kept the waiting customers informed of wait times.”
“By far the best location in the area to go to. Jessica is amazing!!! She is friendly, knowledgeable, and caring. Makes you feel like you're hanging out with a friend chatting rather than being their on business. Definitely made the experience enjoyable, and I was actually sorry it was over so quickly...lol. Thanks Jessica for all you did to help me...”
“I came in to switch from T-Mobile to Verizon, as I was a former us cellular customer and very unhappy with the T-Mobile service. Kim helped me and my dad. She was so friendly and professional. Super informative with other offerings they had such as their streaming bundles and their internet options. She saved me money during the switch along with upgrading my phone to the iPhone 17. You’re a rockstar Kim, THANK YOU!”
“Chris was awesome. I liked him both professionally and personally.
I came in for a phone upgrade, and Chris very helpfully walked me through my options, answered every question I had, and was genuinely focused on making the whole experience a positive one for me. Which it most definitely was!
Chris was knowledgeable, helpful, patient, and just genuinely pleasant to work with. I highly, highly commend him and just as highly, highly recommend him.
Five stars!”
“I just had the best experience I’ve ever had at a phone store. The whole staff was incredibly friendly and helpful from the moment I walked in. Aaron, in particular, was fantastic. He was kind, patient, and extremely competent. It’s really disappointing to hear the store is switching to T-Mobile, because this team set the gold standard for customer service.”
“We have been using Big Dog TEK Solutions for over a year & we’ve had a great experience! I work remotely & this company has been very reliable! They have wonderful customer service & have helped us navigate some difficult issues with our streaming services.”
“Ran into issues with my mom's service. I called and spoke to Thomas who was just so sweet and helpful and even called back when he said he would. When he couldn't solve our issue I got a call from Dixie and worked with her to resolve the problem! She had me texting photos to her personal cell phone to see what was happening. To find a company that has such wonderful customer service is very rare but for them to have more than 1 extremely kind, helpful, and patient person is like finding a mermaid in the sea! Thank you Thomas and Dixie!!!”
“My internet service has always been reliable and I’ve never experienced an outage, but that’s probably because I live so close. The autobill system is great, but be aware it takes a few months to kick in after setting it up. I do wish they had more customizable speed plans since their most basic plan is way more speed than I need. I would gladly take lower speeds in exchange for lower price.”
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“Needed to determine what needed to be done to repair what appeared to be a damaged camera lens. The staff member took a look and discovered, very quickly, that only the lense cover was damaged. Ver fast and efficient.”