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“Cody came and got us setup in a house that didn’t have fiber before hand, quick and was helpful thru out the entire process answer questions and making sure everything working before he left great work thanks!”
“Kind and efficient, what they should do is lower the prices of the plans because they are tough with their prices, in order to move forward to the future, we are in the past. I thought that in this time the prices of the Internet would be cheaper, they continue to be in the sky, blessings, the treatment of the workers is good ?”
“I was hesitant going in today due to some of the negative comments here. But I had a great experience. The person who checked us in was very welcoming and friendly. I was there to change from Verizon to T-Mobile. Will did a great job explaining my options and getting everything all set up. He was patient and didn't make me feel rushed.”
“Alicia was very knowledgable and helpful when it was time for me to replace my cell phone. She knew exactly what I wanted that would fit my needs. Alicia was great when I needed further instruction later to operate the new model I now have. I asked for her card so I could pass it on to others looking for someone to help purchase a phone from US Cellular. Too bad you can't clone her. Kudos!”
“By far the best location in the area to go to. Jessica is amazing!!! She is friendly, knowledgeable, and caring. Makes you feel like you're hanging out with a friend chatting rather than being their on business. Definitely made the experience enjoyable, and I was actually sorry it was over so quickly...lol. Thanks Jessica for all you did to help me...”
“Ellie is absolutely wonderful. She took the time to answer all my questions and she is extremely knowledgeable. She also helped my ninety year old mother too. Ellie is the best.”
“Ran into issues with my mom's service. I called and spoke to Thomas who was just so sweet and helpful and even called back when he said he would. When he couldn't solve our issue I got a call from Dixie and worked with her to resolve the problem! She had me texting photos to her personal cell phone to see what was happening. To find a company that has such wonderful customer service is very rare but for them to have more than 1 extremely kind, helpful, and patient person is like finding a mermaid in the sea! Thank you Thomas and Dixie!!!”
“We have been using Big Dog TEK Solutions for over a year & we’ve had a great experience! I work remotely & this company has been very reliable! They have wonderful customer service & have helped us navigate some difficult issues with our streaming services.”
“Treymier. Williams. Was are specialist. Awesome. Was kind understanding. Very helpful. Address. 151 Collins rd ne. Cedar Rapids IA. Will be recommend. To. Our family and. Friends. Very. Knowledgeable. Job. Well done”
“Monica was great! Helped me right away and solved my problem in minutes and spoke to me like I matted! If every customer rep were like Monica the process would be streamlined emansly”
“Came in needing to get my number off of a plan, one I've had for 25 years, and John & Brea (might be the wrong spellings) were happy to take care of me and give me the info i needed to do so, and I will absolutely be back to re up at this location because of them.”
“Used the convenient Dropbox outside the door.
Only not so nice observation is the bubble wrap dispenser was filled with snow but luckily I had already pre wrapped the package I was delivering.”
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“I had to switch a whole family plan to TMobile. James and Kyle helped, assisted and recommended on the phones, the plans. great service and great attitude and patience switching so many lines.
I recommend this store and James and Kyle to any existing or new customers.”