Internet Service Providers in Cedar Rapids, IA
19 locations found near Cedar Rapids
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“Upgraded a phone today on one of the lines on my account...staff could not have been more helpful and efficient. I would give them an A+. Thanks! Olivia and the Store Manager.”
Internet Service Providers
“By far the best location in the area to go to. Jessica is amazing!!! She is friendly, knowledgeable, and caring. Makes you feel like you're hanging out with a friend chatting rather than being their on business. Definitely made the experience enjoyable, and I was actually sorry it was over so quickly...lol. Thanks Jessica for all you did to help me...”
Internet Service Providers
“Grant made this phone upgrade a breeze! My son and I both got new phones and our representative Grant was both knowledgeable & friendly. The service was impeccable. On a tip from a friend I requested Grant when I got there, you should too.”
“Working with Dixie has been a great experience. She is highly professional and extremely knowledgeable in her field. It is evident that she knows exactly what she is doing.”
Internet Service Providers
“I had a great experience at this location tonight. The staff was helpful in my complicated situation with multiple lines. The process caused them to stay late and they were still kind spirited throughout the whole process. I worked with an associate and the manager Byron. I wanted to make sure it was known they went above and beyond to make sure we were taken care of. I appreciate their expertise, experience and customer service.”
Internet Service Providers
“This is by far the best location of all wireless stores in Cedar Rapids. The sales staff greeted us and opened the door upon arrival. We went in to upgrade phones and the person we worked with looked over our entire account first and was able to get us into an updated plan which gave us more features and actually lowered our bill. Everyone was friendly and helpful in the store. I was even more impressed I didn't have to wait at all to be helped like at other locations.”
Internet Service Providers
“My bill has never changed up on me and my experience has always been good at this location, the team always took the time and met my needs. Beats Verizon by a land slide.”
Internet Service Providers
“Adding today. Still 5 star service! Bought a new phone today. Thank you Kyler and Cole for great patience during set up. You rock!Helpful people here - very knowledgeable about all aspects of phones. Thank you, Divya, for helping me with phone bill, repair, etc.”
Internet Service Providers
“This store always has great support when I visit. Aden was my last contact and he gave me advice that saved us money month to month. He and the team took great care of me. I left believing that they do truly appreciate my business.”
Internet Service Providers
“Thank goodness for Ryan and SammyThis place would fail without them. In my two hours in store, they were the only two employees who actually showed care and were actually helpful, the only ones on the floor really. All the others sat in the back and hid out for the whole time while they were slammed with customers. I give them both a five star. All the others… def not. Especially the “manager” lol Johnathan.Keep up the good work you two!”
Internet Service Providers
“The owner quickly followed up with a small problem and the issue was immediately resolved. Thank you to the owner for being kind and representing the company in a professional manner.”
Internet Service Providers
Internet Service Providers
“Mediacom is not perfect, but most cable/ISP companies aren’t. I’m generally happy with their consistent service (I work from home and rely on their internet). But I have had to call in twice in the past couple weeks regarding outages. I’ve talked to the techs on the street (climbing the poles) and their on and offshore tech support and have always felt like I was treated well. But with their first line of customer service (American-based representatives) it’s hit or miss. The first time I called a couple weeks ago, the rep cold-transferred me into the tech support queue with a ten-minute wait time (I don’t mind the wait but let me know). When I called yesterday about a problem the rep didn’t understand what a ticket number was, and then finally transferred me to tech support, who took care of all my issues in 2 minutes. I have seen this before with other companies- American-based customer service reps just don’t understand what customer service means. In a time where jobs are hard to come by, it boggles my mind!”
Internet Service Providers
Open 24 hours
3601 42nd St NE #1, Cedar Rapids
Internet Service Providers
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“My landlord was providing me with imon internet for the last 3 years and it was great! So great, that when i found out my landlord was no longer providing the internet, i signed up with imon myself. They had a great promotion going on too. They sent out a guy named NICK from CABLE PRO the next day and he set everything up like a “PRO!” Get it? Cause he works for CABLE PRO lol anyways i already had an ethernet cable but this guy made me a new one from scratch for free!!! Now talk about customer satisfaction! Give my mans a raise! For real”