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November 2023 by Nikki Nagel
Molsteads has been very easy to work with with buying a vehicle and most recently an item that was covered under the warranty. I was able to get a loaner vehicle since I work out if town. That was a huge help!
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November 2023 by Ronda Raimann
First time ever giving them a 1 star. I told them what the problem was, something shorted out and we lost the WiFi, the OnStar, and the use of MyChevy App. Took truck in We’d afternoon for a Thursday appt. Talked to service at least 3 times. We were told our sales person was to help us, even after I told them OnStar said it was a vehicle issue. Picked up truck Thursday PM and we are still waiting to hear back about ordering a part. They told us they dropped the ball on this one. Service department needs more techs or better training??? Very disappointing.
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November 2023 by Michelle Marshall
Mike Molstead Motors is the best! They are always helpful and honest about any and all work being done on my vehicle! The GM service team is the best!
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October 2023 by keith emerson
I’m very pleased with how Mike Molstead’s sales represent, Dan Carey worked for me. When I purchased my 1st truck in June, I had told them that I would be putting a plow on the truck. Not having dealt with this before, Dan didn’t know I needed a snow plow prep package. After finding out that the truck didn’t have that, Dan went above and beyond finding me a truck that had what I needed and was able to work out the trade and now I have a truck that has everything I need. Very pleased on how this worked out.
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October 2023 by Jane Ferch
Renee went above and beyond to get my vehicle in for service after I was involved in a minor hit and run. Jake took his time looking over my vehicle and insured I was safe to travel. 100% recommend Mike Molstead Motors for your Service needs. Thank you Renee and Jake
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October 2023 by Caylor Teepe
Respond to my last review. The service department was not transparent or kept me up on what is going on what so ever until I finally called raising a fuss 6+weeks after my original appointment date calling the service advisor out on never ordering my parts or telling what the extended warranty company said. And like I told the service advisor if I had never called after 6 weeks went by I don't think to this day I would've ever had a call back about it. I then got my salesperson involved, which he got other involved and after that they sure did keep me up to date after everyone else got involved. What were they going to show me exactly, how they still never did an MPI on my truck to find the turn signal bulb still out? All the greasy hand prints all over my door panels? Or how they blamed the issue on the IWEs on two different occasions and it never fixed the issue. Don't worry it was a bad right front half shaft all along. And the shop that I took it to didn't even charge me for finishing the alignment because it took 10 minutes. Until I got several people involved there was ZERO COMMUNICATION. I mean it took the service advisor 2 months after my August 1st appointment to tell me that they recommended rear brakes on my truck, that's great communication?
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October 2023 by Tara jo Gabel
Well my car was picked up at the right building, but dropped off at a totally different building. I asked for wheel alignment because my last oil change it recommended it, but the did the front total toe, tho back total toe was recommended. I don't know which one I needed, which mechanic was right?? Does not make sense, I always feel like Noone has a clue, isn't there a computer system that show what Molsteads recommended??
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October 2023 by Diane Setka
Easy to schedule an appointment for service. Staff is friendly and helpful. Good snacks in the waiting area. Mike Molstead Ford has been my place to purchase and service my vehicles.
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September 2023 by Unidomer
Mike Molstead Motors has been a wonderful place to purchase and service our car. Their waiting area is clean and appealing with snacks, their service staff is in constant communication as our car is being serviced, and their sales staff are knowledgeable and committed to making the car buying experience a good one.
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September 2023 by Bruce Diemer
We have bought our last few vehicles at Mike Molstead Motors. We will continue to purchase from them in the future.
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June 2023 by Val Ensley
Was told it would be 1 1/2 hours to take care of my recall and after that time he came and got us and said it was done. Our bonus was a free car wash.
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May 2023 by Shakira Hirsch
Exceptional service and great team. Shout out to Renee in service- she’s amazing! She went out of her way to help us out and we couldn’t be more thankful! 10/10 recommend!
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May 2023 by Donna Kay Havlik
I have always had great experiences at Mike Molstead Ford, whether it be purchases a vehicle, or getting it serviced. Everyone has always been friendly, helpful and professional.
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April 2023 by Jenn Schuster
I really want to thank Anthony, a salesman at Mike Molestead Motor. He went above and beyond to make sure that I was taken care of. He brought the car to me, carefully went through all the ins and outs of my Ford Explorer. Called or texted me daily to make sure I had no concerns with the vehicle I was test driving. I asked important questions that he was able to answer. Knowledgeable about the differences in the various vehicles I was looking at! I am very happy with my purchase through the dealership. Thank you Anthony, we will definitely be back for our next purchase!
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April 2023 by Amber Bergeson
We have completed a few sales with them in our lifetimes and have never had a bad experience. I love supporting our local businesses and as long as the sales service remains great, I'll continue to return for my future car needs.For the detail servicing side, I recently had a service completed that I had some concerns with the final result due to miscommunication, and the 1st shift detail manager listened to my concerns and made it right. All around A+ business for me.
