Cricket Wireless Authorized Retailer is known for its exceptional customer service, particularly from employees like Bobbi and Michale. Bobbi has been praised for her willingness to help customers find quick solutions, making the phone replacement process easy and stress-free. Michale is also recognized for his ability to fix issues and assist customers effectively. However, some customers have noted that they were not informed about additional costs, such as needing a wall plug for their devices. Overall, the staff is dedicated to ensuring customer satisfaction and resolving problems efficiently.
Thanks Ethan’s ! For you help definitely I’m recommended this store and Ethan’s service see you soon
April 2026
Sariah was a great customer rep. We came ot the store late one night and Cricket was about to close. We came back the next day to start our new contract because of the awesome customer service and I would hands down recommended this store and rep to anyone looking for new service.
February 2026
Ethan K is the absolute best he was so helpful in getting my husbands phone to work.. he deserves a raise very knowledgeable and helpful!! Thank you!
