“I was in the store last week looking for a stiff brush to help remove adhesive on concrete. A very nice man who was doing some work farther up an aisle came over to me & asked if I needed help. He led me to the dept. where he told me all about the different brushes & which one would work the best. I already had purchased an adhesive remover before. He was so very pleasant & helpful. I always appreciate that. From what I could see on his name tag it looked like his name was Bryon. By the way, the brush did the job.”
“My experiences at Home Depot during the past 3 weeks indicate that the management and staff are taking their game to the next level. Today, I was again pleasantly surprised by a friendly greeting upon arrival, several associates speaking to me, two associates in Doors & Windows being especially helpful, and finally receiving assistance from Abigail at checkout, where she courteously and competently hit a customer service home run.
I have not enjoyed shopping at Home Depot this much in years!”