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December 2023 by Brad Smith
This bank doesn’t honor checks issued by them.
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May 2023 by Maria Silva
Online banking is really bad. Most of the time it doesn’t allow me see my transactions.
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September 2022 by Talks In The Streetz
Almost every time you go to check your account or to see if item or bill you paid for have not posted or credited to to payee. Today online service is unavailable due constant maintenance... everytime I pay my vehicle note it makes me late or as if I haven't paid it.. this bank was recommended n I haven't seen NOTHING good about this bank service or online...
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February 2022 by Patel prahlad bhai
Account service excellent Good
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May 2021 by Shane Black
I would give 0 stars if it was possible. This used to be a good bank but Customer service has gone downhill drastically. One employee will tell one one thing and then another will say the opposite and then come to find out thier policy is completely different yet. I have banked there for 8 years but am going elsewhere.
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May 2021 by CHuMbEr VíČ
Amazing staff and always friendly. love this branch.
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March 2021 by nai c10 teth
Very excellent service but I ordered banker trust bank check it’s a month ago I didn’t still receive it, its wondering why
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May 2020 by Floyd Benson
Very helpful. The employees are friendly and they develope a first name relationship remembering you the next time you come in.
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December 2019 by Liala Liala
Jazzlinn Turner relationship banker in Clive, IA is the best banker EVER!!!❤️ She will provide you with the best service and take care of YOUR banking needs. And
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April 2019 by Doug Hoyng
We've used Bankers Trust for our personal banking for decades. They have great customer service and good solid technology for all of your banking needs!
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March 2019 by Eric Schultz
Excellent staff. Very patient with my quirks and all. Tremendous help in allowing me to learn the ins and outs of banking. Just a wonderful place to do business!
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May 2017 by Jan Jones
Would recommend them.
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January 2017 by Jason Hansen
Every time I stop in or call, I get excellent service. Always someone polite and friendly waiting to help. Been a customer for years, and will continue for these reasons.
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July 2016 by merrill norris
Gone to them for a couple decades and always got great service without all the extra fees of the big banks
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April 2016 by MrGoodguy1340
A very nice clean bank. Polite staff. I always get treated nicely when i go in to deposit my paychecks and whatnot 😉