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December 2024 by Keith Oliver
My family has been going to Clive Power since I was a little kid. Always stellar service and a great sales team. Recently made my first purchase on my own for a new snowblower - same great service I've seen for the past 20 years. I'll be back in the spring for a new lawnmower. :)
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December 2024 by Mike B
Such great service and products! Very helpful with all our equipment needs.
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October 2024 by John West
The people who work here are amazing!
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August 2024 by Ryan Pudenz
If you are looking for a new mower or any yard equipment, this is the place to go. GREAT team to work with!!
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May 2024 by Marlon I Sagastume Lucero
Called in if they can fix my snowblower. They said yes, but probably in 2 weeks. I understand because we are in May. I load up my snowblower, drive there. Then when I get there, they tell me actually it’s going to be at least a month and it’s going to be outside and the sun will hit it. Umm actually why don’t you just come back in October? Ok thanks for wasting my time and gas. And having to load my snowblower into my car. Should have told me no from the start like another company said.
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May 2024 by Tim Munford
They're parts department gives very little effort. It's almost like you're calling O'Reilly's....
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April 2024 by Jessica B
The sales person was great and knowledgeable, but avoid the service department at all costs.... They were rude, dismissive, and unhelpful on 2 separate occasions.
Last year, had them pick up our mower for the yearly service, and the battery was completely dead when they brought it back. I called them up, they got an attitude and said they checked it yesterday and it was completely fine. The battery wouldn't charge enough to start the engine, so I went and purchased a $150 battery to get the mower into the garage.
Called this year for the yearly service again, and asked if they could pick up the mower at my mother in laws and drop it off at my house. They said they don't typically do that. I explained that the drop off location was closer. He scoffed at me, and said if I was going to be that way, then I could pay double the delivery price. I asked him if that was policy because they didn't mention this last year when I asked the same question. He said it's the owner who set that policy, so it was that price or no service.
I will never return. The other place I called in Des Moines was fantastic. Seek other options....seriously.
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April 2024 by Robert DuBois
Insanely overpriced even to commercial account holders. I purchased three items last week in a bind and then called Site-One to find out availability and prices. They charged 18.99 for one z spray screen. Site one $4.60. Spinner Plate for ZSpray 64.00. Site One 36.00. So needless to say the items are going back and I highly recommend you shop around before buying anything here.
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April 2024 by Joseph Carolus
Owner Brings personal problems into work. Don't leave his niece's ex husband alone when at work and has permission to park his truck in a lot where it's no where close his Clive power. Don't recommend using them. Bad customer service.
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January 2024 by Erik Luthens
The pros at Clive Power Equipment fixed my snowblower in approximately four (4) hours which was approx twelve (12) hours before a huge snowstorm hit DSM. Can’t thank these guys enough!!
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September 2023 by Ken W.
The Clive Power team is just the best. I was having trouble replacing the string in my Stihl lawn trimmer. I took it in the guys invited me into their shop to demo just how it get it done - free of charge. I bought more tring and a cartiridge just in case I needed a fast change. Great service with a smile is what you can expect.
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July 2023 by Doug Porter
I had a Craftsman Chainsaw (my company owns) that was not working properly, so I went to Craftsman's web site and Clive Power was listed as a certified repair shop for Craftsman. I drove across town just to take the chainsaw to a certified repair shop just to find out that they would not even look at it. I didn't just pop into the first repair shop I could find, I did my due diligence and researched the best place to take it.I understand if as a business that you do not want to work on a certain brand. That is your choice and I respect that. BUT, if you are cited from the the manufacturer as the repair shop of choice then you should or contact the manufacturer and have your named removed. Thank you for wasting my time!!
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July 2023 by Terry Janssen
The staff has knowledge about the products they sell, service, and parts. The showroom is always clean and well stocked with products. This place is my go to store for outdoor power equipment & parts. They try hard to always call you back, look up parts, and go out of their way to make sure the customers are happy.
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May 2023 by Sherwin Cook
I bought a 42 inch Time Cutter . The battery was dead after the first season even on a battery tender . The battery is only warrantied for six months . 150 $ out of pocket and now I'm two weeks out of warranty and it stopped running . I will never purchase another Toro product. Should have spent the money on a Gravely . One thing after another
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December 2022 by Chris Dunlap
Great service and products.
