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December 2023 by Heather Rogers
I frequent this shop on a weekly basis, and is my go to store for my fabric needs. I am always greeted when I come in, and the staff are friendly, helpful, and knowledgeable. The owner, Karen, is usually around and is just as awesome as her staff. 10/10 would recommend this shop to anyone in town or visiting.
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September 2023 by Dianne A.
Worst customer service experience ever!!I purchased a pfaff machine from them and will never go to their store again. Tried to get in for some warranty work and was told I had to sign up online and pay before they would look at it. I needed my machine and really couldn't wait 6 weeks for a repair. I took it to another Pfaff dealer and they had it back to me in less than 2 weeks-would have been sooner but for Labor Day. I was told I needed a replacment part and I should try to get it from this store as it was where I bought it. I called them and they told me I would have to order it from Pfaff and pay shipping.
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August 2023 by Jody Beck
It's been years since I've been to Creekside Quilting and so glad I stopped while visiting family in Iowa. I needed fabric for binding and the staff was very helpful. They also sell Quilters Select rulers which I was looking for and are hard to find. Thank you.
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August 2023 by Lori Cross
Really nice shop with super friendly and helpful staff. Enjoyed our visit during Shop Hop Summer 2023!
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January 2023 by Nicole Wheeler
Very helpful staff and a great selection.
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January 2023 by Mavis Hoogers
I tried to return a sealed package of batting and was refused. They have a no return policy which baffles me in some respects. I can understand not wanting to take fabric back that’s been cut off the bolt but a sealed package of batting? Very disappointed.
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January 2023 by Sandra Brandt
Excellent customer service. Very well organized. Items were easily to find. Definitely worth the stop!!!
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October 2022 by K. R.
Extremely rude employees. Three behind the counter as I entered the store. They were doing nothing!! Not one single word of greeting. So I left and took my money to a couple other wonderful quilt shops not too far away. Off The Rails quilt shop is absolutely fantastic.
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August 2022 by Olive M.
Employees are not engaging. They acted as if they didn't care if I was there or not. While I did find what I wanted, when I went to the counter, the employees did not speak a word and just started the transaction. A "hello" would have been nice!
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February 2022 by C K.
Four employees, one customer with 16 bolts of fabric -- five minutes waiting while they chit/chat with one another. Had better things to do with our time and left. Make your own judgment from our experience. Two stars for the good selection.
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January 2022 by James K.
Good store but don't believe the closing times. Was there at 4:40pm (close @ 5:30pm) and the door was already locked. Drove across town to pickup some fabric Big disappointment. Lady was in there but wouldn't open the store. Going to shop elsewhere .
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January 2022 by Joel Medina
Wonderful quilt shop. Loved visiting it. Will post on others on my tour of quiltshops in Iowa.
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January 2022 by Amy Sands
Don’t go if you have kids. They are not allowed in or have to sit in the corner. I guess they all carry Covid.
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January 2022 by Diane Johnson
Out of stock in Pfaff bobbins. No longer sell sewing tables that fit the machines ....total fail for my trip
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January 2022 by Candi Harringa
Good space, service and stock. Large selection of wools