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March 2024 by Sidney P.
If I could do zero stars, I would. My bridesmaid went in to pick her dress up this morning (seven days out from the wedding) and the alterations that were done were so terrible that the poor lady helping her literally took them out before the dress had even left the store. The other alterations that were done, tightening the bodice, were done over her objections and mean the dress is actually too tight - she'll plan to wear for the ceremony and photos and then change. The seamstress who did her fitting told her she was wrong when she complained about the dress being too tight. Alterations that cost MORE than the dress itself. All of this is after the dress was allegedly backordered, which turns out to not be true but the system was down so our order took two weeks to place. Which also meant we paid an expedited price. I cannot recommend enough that brides do not work with David's. They're unreliable, costly in a way that is not transparent, and the communication is a nightmare.
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February 2024 by Erin Smith
This was my first experience in looking for a bridesmaid dress. I am sad to say I was highly disappointed with my experience with David's Bridal. There were three of us in our party. My sister and I and my Mom. We were looking for 2 bridesmaid's dresses and one mother of the bride's dress. When we arrived right on time at eleven am they took our name and said to look around at syles and a worker would find us. So we looked around for atleast 20 min. until all three of our arms were completely full of dresses and we were more than antsy to try them on. No name was called and no direction was given on where were supposed to go or if we were even supposed to pull dresses off the racks but we weren't guided through the store at all. Finally we went up to the desk again and asked if anyone would be taking care of us and they said they had been looking for us and couldn't find us. Mind you we stayed in the front section from the time we checked in and didn't explore too far. I'm also a 6'1 tall blonde so pretty hard to miss. So at this point she directs us to the changing rooms and says we can try on (after 30min of our reservation is already over). I still had to be fitted for a size which I found out I had grabbed way too large of sizes too the point you couldn't even tell how the dress should lay. Instead of her grabbing a couple sizes down for me, she just told me she could clip them. Which sure you can but you can't tell what they actually should fit like. To say the least we were highly unimpressed with our experience and probably won't return.
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February 2024 by Sarah Brooks
Melissa was absolutely amazing. She was very patient with me and walked me step-by-step with the process. By the end, I felt very confident in my dress and my accessories! Thank you again for a great experience.
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February 2024 by Shannon Mcgee
Ruby at the front desk was super helpful and explained things to me well
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February 2024 by Blayne D.
My fiancée went in to pick up a dress from get alterations and they were completely rude telling her it wasn't ready for when it was scheduled to be completed. They wouldn't let her even see the dress and kept trying to turn her away. After multiple attempts and asking to see it or go check if it was actually done they finally went to check and it was finished sitting in the back. They tried blaming in on their computers being down thus why they were saying it wasn't done or that they even started with the alterations. Why not just take some responsibility for things that are your fault and not try to make others take the fall for your mistakes.
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February 2024 by Hailey A.
The dress was amazing! I am very pleased with my finished dress. But unfortunately, the service was absolutely horrible. Their system was down a prior to getting my dress picked up. I had set an appointment on a Sunday due to working full time. When I came in to try it on they told me I wasn't on their schedule and would not let me see my dress because they hadn't started to sew the dress yet nor would they check on it after I asked them nicely. They told me I could come in in the middle of a work day a week before my wedding. I could tell they were not taking me seriously and only after leaving to get my original alterations slip were they willing to speak to the manager, when they came back I was told that my dress was sitting there already finished and ready to take home. If you are planning on getting an alteration done with them be ready for disorganization, no communication and bad service. All I wanted was a little respect on what is supposed to be a happy occasion and got none.
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February 2024 by Sabrina Lang
Sade was amazing. First time shopping for a wedding dress and she really made it feel like it was just girls hanging out. She asked and listened to the people who came with me, which meant a lot to me. I would recommend her and David’s Bridal to anyone❤️
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February 2024 by Jazmin Casillas
Thank you for having the best stylist Kelsey . She was wonderful and super patient . Thank you so much
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February 2024 by Seana Vogt
0/10 recommend.
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February 2024 by Trevor Case
If I could give them a 0 score I would, this company stole money from myself, the bride, and the bridal party, we were assured their gift cards wouldn’t expire, however bc of the pandemic and the chapter 11 bankruptcy, we are not protected. Our party lost over $1k. We know more consumers and brides have lost millions. Shame on the buyer and davids bridal
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February 2024 by Paige Hanson
I didn’t get my stylists name, but I was so happy that my bridal party was able to find there dresses today. Our stylist was fast and efficient and understood what my girls were wanting and she exceeded their expectations, over all just an amazing experience as it was my first time at David’s bridal!
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February 2024 by Sydney Williams
Ruby was so helpful and kind. Great experience.
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February 2024 by Ashley Thilges
Cate was amazing! The alterations were done faster than I expected and turned out very nice! I would recommend her to anyone! She is also such a sweet person!
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February 2024 by Brittney Montross
Had to add sleeves and couldn't even tell. It was amazing. Couldn't have asked for better! Cate schultz was awesome!
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February 2024 by Emily Ouverson
Had a wonderful time with the ladies at David's bridal here in Clive. Had a couple hiccups with me going up a size in 6 months so we needed a reorder but it came promptly and the alterations are spot on!I had tons of fun from start to finish. You ladies rock!!