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June 2023 by Carla Liz Diaz
Drive thru has 3 lanes and they are very quick for deposits, if you have card reqdy, everything digital so I feel they are environmentally friendly. Service was quick and friendly. I do wish they had an ATM that accepted cash/check deposits. Their mobile app is pretty convenient and quick to load too.
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June 2023 by Carla Diaz
Drive thru has 3 lanes and they are very quick for deposits, if you have card reqdy, everything digital so I feel they are environmentally friendly. Service was quick and friendly. I do wish they had an ATM that accepted cash/check deposits. Their mobile app is pretty convenient and quick to load too.
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January 2023 by Blake Bowles
Worst bank ever had problems with my card OK called fixed said problems dope drove 47 min no transactions bc ya know I'm driving and someone shut off my card the person who did wasn't in office the head up lady couldn't do anything so this bank is a joke highly not recommended people inside very nice n friendly helpful but as a whole bank it's a joke like what the actual fukkkkkkkk
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July 2018 by Tyler Jay
Coming from a small town, I'm used to walking into a bank where they knew my name when I walk in. I didn't get that at any of the other banks around Des Moines that has the resources I need until I opened an account at Great Western.
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January 2018 by Sean Cahill
Had four unauthorized charges on my health savings account. They would not do anything about it! I ended up having to pay several hundred dollars for something that I did not authorize. The company that did the charges are all over the internet for doing this to others but the bank still said I have to pay! Poor excuse for customer service.
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November 2017 by Rina Bassett
Friendliest bank tellers I have ever met! Never once had a bad experience and I have been going to this bank for years now.
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February 2017 by Emily Geers
Why is a bank not open on saturdays?
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December 2016 by Taurean M.
Walked in to get help setting up online banking. The bank was completely empty, 3 people working but let me sit there for 15 mins doing god knows what. I wish my boss chose another bank for our HSA... Now I have to drive to Altoona to get help! Thanks Eastside....
