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March 2024 by Dan T.
I've been on PTO for the past few days...just burning up time I have to burn before the end of the first quarter so I don't lose it. No big plans. Just spending some time with the kids, parents, and kicking around. On the way home from my parents' place on Tuesday evening I had a check engine light come on up by Stanhope on Hwy 17. I still had to take the kids home to their mom's (near Norwalk) and then drive back to my place in Clive. It was solid...not blinking...so it probably wasn't anything catastrophic. I've blown two head gaskets in my past and seized up one engine so I can say that my butthole puckered up just a little the rest of that ride home (about 80 miles in total were left to go). I got home and started stressing a little, but got to sleep. The next morning I started checking into what I needed to do. I found online that O'Reilly's will do free code checks on check engine lights. I showered up, got dressed and headed that way. The guys at the Clive location were great. Ran the codes and gave me a print out. He did tell me that the codes generated were sometimes general and not 100% accurate. They won't clear the warning so that light stays on...they just check the codes for you. It was showing problems with my emissions/catalytic converter. A quick search showed that replacing a catalytic converters is about $1,300 in parts and labor. Ugh. I took the print out to the Midas in Clive. The guy at the front desk was great. He looked at the print out. Made it clear that emissions do involve the catalytic converters, but there are other things like O2 sensors, etc. in play. He asked me the year and miles of the car and then he laughed and said it was highly unlikely that it was my catalytic converter. He asked me if I knew how to clear the check engine light. I'd already Googled that. Remove the negative battery connection for a couple of minutes and hook it back up on a GMC vehicle. He told me to do that and he also asked if I ran ethanol. I do. He recommended getting a good fuel additive, filling up with Premium for a couple of tanks, and getting it out of town and to "drive it like I stole it." Lol He said if the light did come back on to bring it in and the would hook it up and dig in deeper, but he didn't want me to waste my money. That's important to me too! I was kind of taken aback. It's not often right now that you find great people who provide good customer service and think about you more than just with their own wallet in mind. Or at least it kind of seems like it's less often than it used to be... The light hasn't come back on and I hope it stays that way. I didn't put a lot of miles on yesterday, but I put quite a few miles on today in town, on highways, and the interstate. I'm hoping it stays that way if the good Lord is willing and the creek don't rise... I appreciate the guys at both O'Reilly's (Clive) and Midas (Clive). It was nice to deal with people who weren't going for an immediate cash grab... I know they really helped relax me when my anxiety was kicking in thinking worst case scenarios. As an added note... A lot of farmers in rural Iowa are burning off parts of their land and ditches right now. I ran through some really heavy smoke on the way home. In hindsight the heaviest was North of Stanhope. I read online that smoke from wildfires etc. can sometimes impact your car's sensors... Could have just been a coincidence too.
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February 2024 by Christian Dokun
Really nice and honest people who are extremely helpful
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February 2024 by Kyle Peters
Had my rear breaks squeaking, they said I needed new pads due to them being worn out. After they were out the pads were actually fine. They did not put the new ones on or charge me. People working here are professionals and very honest
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February 2024 by Devon Dowdy
Brought my Vehicle in to have the rear pads and rotors replaced and Jason did a great job of helping me out. He was very knowledgeable and explained everything that needed to be replaced clearly and gave me great pricing! Would definitely recommend going in to see them as they really care about your customer satisfaction!
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February 2024 by Carter Dailey
My wife and I have been bringing our vehicles here for several years. Service is always quick and efficient, staff is friendly and communicative, pricing is reasonable (especially in comparison to other local establishments).
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February 2024 by Avery Jenae
The guys at Midas in Clive were friendly, honest and quick. I enjoyed some good conversation in the lobby while waiting as well as some featured discounts. They brought a concern to my attention without being pushy in regards to trying to have me fix it early — just as a heads up. Couldn’t have asked for a better experience!
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February 2024 by Austin McFall (Lt_Frosty311)
Great service! honest and fast and done right!
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February 2024 by Drake Plascencia
Great experience wonderful people.
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February 2024 by Luke
Friendly service and open with all the info needed
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February 2024 by Travis Trammel
Very help , got are alignment done quick
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February 2024 by James Deegan
Amazing place
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February 2024 by Ren Olander
This is the best shop I’ve ever been to. Customer service was amazing.
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February 2024 by Joshua Franck
Fast service, good advice, friendly. I will come back for sure.
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February 2024 by Huber Cano
Great service, very nice
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February 2024 by Anna Z
Jason was great