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September 2025 by James Hart
I will never go anywhere else again in my life. The staff was the best staff I have ever encountered in my life. Mechanic was knowledgeable, fast and the price was perfect. Before you go anywhere, I would go here first. My problem was diagnosed within five minutes and fixed within the hour.
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August 2025 by Jill Halvorson
The quick, pleasant and professional experience while stressing out over not having a car to drive and worried about the financial repercussions was more than one could expect these days. I would highly recommend Mike's Auto to anyone who appreciates good service.
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August 2025 by Sedi Halvorson
Nothing could have improved our experience. After Deery said we couldn't get in for 6 weeks, Mike had our Jeep in and fixed in less than 24 hours. Very professional staff, great customer service and a knowledgeable about the issue. I would highly recommend. Hopefully next time won't be a crisis situation, and simply routine maintenance. The best thing about the situation is we found Mike's Auto Service.
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June 2025 by T
They are wonderful & the only place I go for car stuff - the front desk lady was so helpful & kind - HIGHLY RECOMMEND!
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March 2025 by Angel Campos
No response. After first trying to send a email requesting a quote. Waited a few weeks. Then went in person to request a quote. There wasn't any technicians In the shop, no cars in the bays despite it being a working day. I was told by the receptionist in her Alice in chains t shirt that I'd get a phone call the following Monday. Be it two weeks later. Still nothing.
Not professional.
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March 2025 by Chayston Brown
Great service and honest recommendations. I don't think a lot more has to be said than that.
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January 2025 by jimmy Rentfro
Easy to do business with ... Made getting me back on the road a possibility on short notice .
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December 2024 by Amber Martin
I cannot recommend Mike’s Auto enough! I brought my car here a few years ago for a second opinion on what I was told was an engine issue by another place. Rob assured me nothing was wrong, just a valve that gets stuck at the beginning of spring. He didn’t charge me for even looking at my car. I was floored. I’ve brought my car here ever since.
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November 2024 by Joseph Morphew-Rapp
Honest employees, good price. They were able to repair tires that Discount Tire could not, and they have way better service and price than the Honda/Ford dealerships in town. I will be taking my cars here for a long time!
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September 2024 by allyson bickel
I was traveling back to Michigan from a Chiefs game one weekend (Sept 15/16) and on my way to the hotel something broke and was hanging from under the front of my car that night. The next morning, I went to a dealership down the road from Mike's and they said it would be a 3 hour wait. I drove to Mike's right after and a man who was working, immediately stopped what he was doing and asked how he could help. I told him the situation and he said, ok where's your car? Took the car on the ramp car raiser (ha) and said that's an easy fix. It was the rock shield. He added 10+ parts that had snapped off, didn't charge me and was so nice!!! If you are ever in the area. GO TO MIKE'S! Highly recommended.
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July 2024 by Ron
Had possible issue while in Des Moines for a conference.... They test drove my van and put it up on a lift.... Within a half an hour I was back on my way with knowledge that it was some brake noise and that I would probably need a brake job in the upcoming weeks.... Thanks!
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June 2024 by Nate Howe
Quick repairs. Honest quotes. Local shop rather than a stealership. We'll be coming back. Thanks
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March 2024 by Tiffany Spinner
Best mechanics in town! Mike, Seth, and Rob are kind, efficient, trustworthy, and professional!
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January 2024 by Stacey Demory
Great shop!
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January 2024 by Brandon Holkan
I had my battery replaced here in 2020 originally, in 2022 I came back here because my car was going dead multiple times a day, the shop did some tests and told me the battery was bad and replaced the battery. Last couple of weeks my car was dying 3-5 times a day, so last week I went to the shop and the first guy tested it and said the battery was good and would like to look at it in the shop.
Then over the weekend I unplugged a few things to see if there was a draw anywhere, also unhooked the negative terminal and the car still needed jumped 4 hours later. I called the following week to drop off the car and to get looked at, and Mike told me to stop on out and he was going to replace the battery, come to find out he had put the wrong battery in my car originally in 2020 as he stated that they replace the battery's with what is already in the car- I understand this to a degree because I would assume most people would put the same battery back in the car when they would replace it. What I do not understand is that after he admitted fault, he then said the battery that is in my car is a $200 battery and the battery I needed is a $280 battery and that he would replace the battery for $280 and not charge me the installation fee. I ended up just picking the car up and buying the correct battery elsewhere and doing it myself.
I will say they do have good customer service besides when doing something wrong, come up with a better solution than making the customer pay for a brand new battery when you put the wrong one in. I understand mistakes happen and that's how we learn, but I have spent 3 years with a vehicle that dies every time its left parked for more than 2 days in the summer or even in the winter when I have ran into he grocery store for less than 30 minutes to come out to a dead car and have to wait for roadside to come jump me or asking strangers to help me out.
*update*
You said i had the wrong battery in the car and i needed a high voltage battery, and if its under a 3 year warranty it would still be covered from last year when you replaced the first one. therefore you could've replaced the battery i have, but you told me i have to have the high voltage one.
