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December 2023 by Ron G.
have used the Clive location for years, very disappointed today as I took my second car thru for a inside outside wash, primarily the windows were real dirty inside. well you now apparently only accept credit cards which I get and used mine. I did expect the windows to be cleaned inside. for the second time I'm disappointed in the condition of the windows. know how to clean windows on a car spent some of my younger years washing cars the old fashioned way by hand, my boss would have ripped my ass if I turned a car out in the shape mine was today, probably be a long time before I'm back!
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October 2023 by Angie S.
I hadn't been here in awhile but my car was dirty inside and out. Really needed a good washing and vacuum and wipe down inside. I paid $47 for Platinum wash. My seats are leather but seemed they didn't hit them with vacuum as there was still a bit of crumbs left in creases. Didn't get dog hair all the way out of carpet. Seems they should have a tool. The outside car wash looked great. But I can get that for $11 at HyVee. They sprayed my windows and cleaned them, but when I got home to inspect they didn't wipe down one door (4 of them). Obvious paw prints and dirt from a dirty dog trip. If they sprayed my windows the obvious dirty doors were right there. Even the very back windows were not cleaned as I guess to hard for them to reach. Side areas of doors not wiped down well either. I spent another 30 minutes at home wiping it all down inside and getting the dog hair removed from carpet. Guess I won't be going back. They should charge $20 for that wash not $47.
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September 2023 by Ryan Dueker
I had a great first experience taking my vehicle to Mister Car Wash. Employees were kind and respectful. It’s pretty cool to see your car get washed, there are areas that you can sit and watch it being watched. Vending machines and water fountains are a nice touch when you are waiting for your cleaning to get finished. I got the cherry finish applied and I love the smell. Vacuuming and cleaning of the interior was great. I’d highly recommend this location, I’ll come back for sure.
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September 2023 by Robin Brenner
Was glad to finally go somewhere and have my car washed, wiped down to dry, vaccumed out and windows washed inside. It looked very nice.
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September 2023 by Hughes Family Hughes
Typically this is my go-to place and I'm not sure if they're having staffing issues ? but the past few times there have been not good experiences. Taking FOREVER even when the place is slow and then getting in to find things not done properly. Last time they completely forgot to vacuum the back. And they always forget to spray fragrance...always
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August 2023 by Riell Anania
They vacuumed and cleaned the inner windows alright, but there's a lot they clearly didn't touch like the seats and cupholders. They didn't seem to have dusted either.
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August 2023 by Ray Avila
Lousy service I paid $34 because they offered me the service of cleaning the interior and washing the tires, the end result was lousy service. They did not clean the inside of the car, the tires were left just as dirty. The interior of the car was never touched and they didn't even have the decency to vacuum the carpets. I paid for them to smell it and they didn't do that either. In short, I paid $34 for the basic service of $10. The person I complained to, told me that if I wanted the carpets vacuumed and the interior cleaned I had to pay $40 more, totaling $74. PLEASE NEVER COME TO THIS PLACE DON'T GIVE AWAY YOUR MONEY.Services: Auto detailing
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August 2023 by Charles Bischof
The prices are a little high but the staff did an excellent job. They hand wiped around the door frames, which isn't always done. They cleaned the windows and wiped the dash.
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July 2023 by KRE Prime
Extremely rude customer service. I was waiting in line after calling and no one answer my cell, when the lady put a close sign in front of me. I have been waiting for over 10 minutes and she didn't have the decency to come to me. have to party until I wash my car. I do not like to be disrespected when I'm spending my money. I will no longer go there for a service.
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July 2023 by M H.
The service was slow but service is slow in many places now and I understand that. But it appeared that it was not vacuumed. There was sand and dog hair throughout the car. When we asked about this the attendant said nothing but agreed to redo it. He took our car and 20 minutes later we had to go find it. He thought we were waiting for a wash. The vacuuming was better but still not good. No one seemed to be managing the team. Very disappointed and poor value for what we paid.
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July 2023 by In B.
We paid for the interior and exterior clean and the car was left looking like this on the inside- clearly they did not provide the service they were paid for. Also the tire on the back of the car has a blue cover which was on it before cleaning and I noticed was missing when i got home afterwards. 0 stars if i could. don't waste your money.
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July 2023 by KRE Prime Deals
Extremely rude customer service. I was waiting in line after calling and no one answer my cell, when the lady put a close sign in front of me. I have been waiting for over 10 minutes and she didn't have the decency to come to me. have to party until I wash my car. I do not like to be disrespected when I'm spending my money. I will no longer go there for a service.
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July 2023 by Xavier Dupree
Loved my car wash super fast and detailing was a1. Felt like I had a new car lol. Highly recommend
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July 2023 by Meghana Kurupalli
Usually love Mister car wash, but this place is the WORST! we took the executive package including the interior. It costed us more than 40 bucks, and they did a very bad job. We were waiting in the lobby, and after about 30 mins, we realized that our car had been ready to pickup for a while. No one let us know that it was ready. I would’ve understood if the staff was really busy, but they were calling other people from the lobby saying their car was ready. They even damaged my number plate. They didn’t even clean the car properly. There were a lot of spots on the windshield and the staff was rude and arrogant when we asked them about it.
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June 2023 by Theresa Strain
Needed a vacuum and inside dusting really bad. They did a great job. They were very busy so had a little wait time but as busy as they were, I expected a longer waitI was reading a lot of these reviews and I can't believe that by some of these pictures that they probably took before pictures and said they were after picturesThey were probably wanting to see if they could get some free washes or somethingI have gone to this one for years and have always had good service and the workers were friendly.
