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March 2024 by cyndi noonan
Andrew and Noah came within the window and communicated well when they were coming. Asked them to check all seals and for leaks on all sinks and toilets. Even remembered areas I forgot. Replaced garbage disposal. Left everything clean and operating.
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March 2024 by Ezra Stiles
Helped me out when I was in a bind. Showed up same-day, were extremely professional and knowledgeable. Provided excellent service. Would highly recommend!
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March 2024 by Angie Falco
From the first phone call rhiners was so helpful and easy to work with. We had a bit of bad luck this winter with our hot water heater and furnace going out. They were able to promptly address each issue as well as do it for a better price than their competitors. They care about meeting the needs of their customers and are honest about repairs and price. We will continue to use rhiners for maintenance and any needs we may have.
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March 2024 by Mike Santi
Had a plummer cone out to set three toilets. He was sick and ran all over the house. Only replaced two bolts. Then had them put for a leak to find out he stayed 2 minutes and left. Got a call from a glug specialist with Rhiner, he unplugged the drain pipe and stated that the plumber should have fixed the pipes. Won't hire these jokers again.Tried talking to the service manager but Sally (assistant manager)and the other gal wouldn't let us talk to them.
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February 2024 by Craig Grundmeier
I can’t say enough good things about my experience with Dawn, Rob, and the team at Rhiner’s. I had a water heater issue that needed attending to, and Dawn first and foremost is incredibly kind and helpful. Then Rob went above and beyond to track down the part and get us back to good before the weekend.I really felt like the Rhiner’s team cared about us…and I absolutely recommend working with them for your plumbing needs.
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February 2024 by Nathan Burkhalter
I have used Rhiner's plumbing a few times over the years, and never for the same job twice. They do the job well, professionally, and at a fair price. In fact on my water heater replacement they were $1000 less than a couple other quotes. To top everything off they are good people that treat their employees like family. This is a company I am proud to support. And no I don't work there or have any family that does.
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January 2024 by Tyler LaFave
$766.31 to install an already purchased water softener… We attempted to have Rhiner’s hook up our water softener 3 separate times. 3 times, a different tech came out to either fix a leak they caused or tighten a part they didn’t hook up properly. Not only did they charge $766.31 to cause 2 leaks, but they said they added a water shut off to our two separate outdoor spigots. I did not ask for these additional shut off valves, but the outside water spigot line he shut off and left shut off was actually to our fridge. Our bill was never mailed, so I called exactly one month later from our installation date on 1/11/24 to ask for bill. Finally had the bill emailed over on 1/15/24 after asking for it. Called three more times by 1/18/24 to discuss the bill, but no one will call back. Was told “The Service Manager” will call you, never heard from anyone, but the two front receptionist. Strongly suggest going anywhere else.
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December 2023 by Barb Wolling
This is for the service department ONLY…After the build division made many, many mistakes on a new construction project, the service department guys came in and made everything right! It was a duplex with each side having three full bathrooms as well as kitchens, so these wonderful men re-set all six toilets, re-worked all of the faucets, checked and re-worked both garbage disposals and made everything right! I can’t thank them enough for the excellent work they did!
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December 2023 by K. Ringland
Don Smith and team were amazing to work with! I needed emergency work done on my sewer line and they came out right away, explained everything that needed done, and were upfront about the cost. It was a rough job for them but they were very professional, communicative, and reassuring. Thanks for everything!
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November 2023 by Danelle R
Our garbage disposal broke down over the weekend. I called Monday morning and had someone to my house and garbage disposal replaced by Monday afternoon. Fast and friendly service, highly recommend!
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November 2023 by Mikael Gustafson
The guys did awesome work - I threw them a curveball of a project and they knocked it out of the park. Excellent communication, fantastic craftsmanship, they are definitely my go-to guys.
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October 2023 by Jeff Niffenegger
Hi, I had a leaking toilet tank and after two attempts I didn’t want to crack the tank and called Rhiner and had Brian come over. He did an excellent job working carefully to get the problem fixed. What’s special about this company is that they truly care about taking care of you. My wife also commented on how friendly and professional Brian was at our home. We have used this company for over 30 years and can always expect the best.JeffService: Toilet repair
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August 2023 by Nita Kopp
A big thank you to Donnie Smith and his crew at Rhiner's Plumbing. I'm so thankful for their honesty and integrity with handling an error on my sewr line while doing a new install next door.They assess the situation corrected it immediately. 100%recommend Rhiner's Plumbing. 1000%Thankful for their Honesty.
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August 2023 by Joel Ruse
Corrected a faulty job quickly that was due to an install error at no cost and arrived on time.
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August 2023 by Libby Bouma
Our a/c went out and Rhiner's was able to get us in within 24 hours!!! Brian was extremely knowledgeable and took us through everything that was happening with honesty. Not to mention the lowest price! We also had them replace our water heater last winter. Highly recommend!
