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November 2023 by Bill Mogolov
After taking my Lexus to the local dealership for years and becoming increasingly disappointed in their service and high prices, I gave Trent's Garage a try. All I can say is "WOW"....they really do things right! Excellent customer service and trustworthy. Amy and her crew actually care about their customers and do everything in their power to make sure you are well taken care of. They are also extremely knowledgable and know their business well. I highly recommend them.
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November 2023 by Tabitha Turner
This is the 4th mechanic I brought my jeep to regarding my front differential. Moses took me under my jeep to actually show what the damage was so I knew what needed to be done. This is the first time I feel confident that the person who repaired my jeep ACTUALLY fixed the problem. This is my new shop as they have my trust :)
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October 2023 by Brian Donaldson
Trent's Garage is a top notch shop. Amy was super friendly and helpful. I also spoke with the mechanic, Moses, who was happy to answer my questions and helped me with some advice on my car project. These are clearly experienced folks with a lot of knowledge and talent. I highly recommend them for any auto repair needs.
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October 2023 by Jennifer Braafhart
I had a very pleasant first experience with Trent's garage. I went there for an oil change and inspection, and the price was very fair. They completed a thorough inspection, and Amy walked me through the results and sent them to me online as well. Amy answered all the questions that I had and let me know the order of importance for the repairs/services recommended after the inspection. There was no pressure to commit to any additional work on my vehicle, and she even let me know I might even be able to change a couple filters that needed to be replaced to save a little money. I will definitely be going back to Trent's garage for my next oil change.Service: Oil change
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August 2023 by David Gonnerman
Wow! I can't say enough about Amy and her crew at Trent's Garage. In the midst of a family crisis, our car died. Amy got it up and running and went the extra mile to get me going and help my family. They are honest, trustworthy and caring people at Trent's Garage. Thank you, Amy!! God bless you!Services: Auto battery replacement
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August 2023 by Jayna Lieberman
Everyone at Trent's is so nice and they did a great job! I definitely recommend if you have any car troubles that you want fixed in a timely manner and with the utmost care. Amy and Joey were both super sweet and helpful!Services: Engine repair
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August 2023 by Breanna Starr
Amy was very friendly, knowledgeable and got me in quick for a headlight assembly, inspection, and oil change for my Toyota Prius C. Their inspection process was awesome. They diagnosed what needs fixed in the near future and included photos of each part so I could see for myself, which was sent to my personal phone. Very honest and reasonable prices in comparison to other shops, making me a loyal customer right away. I highly recommend this shop! Thank you for going above and beyond!
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July 2023 by jeanie mcreynolds
We were traveling on a family vacation to Yellowstone and we started hearing noise when applying the brakes. Trent’s garage got us in and treated us fair. A rock apparently was the culprit and we were quickly sent on our way. A dishonest garage could have easily taken advantage and charged us for new brake pads. Thank you Ann and Moses for being so kind and honest. I would recommend Trent’s for all your automotive needs in the Des Moines area.
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July 2023 by Bradd Poffenberger
We were traveling cross-country when our car broke down. I had no idea who could fix my car in a strange city. I was put right at ease when I called them and felt very comfortable asking the tow truck driver to deliver me and my car to the shop. Trent's Garage was able to get us in right away so we could be on our way. We don't know what we would have done if they weren't so accommodating. The repair work was great and very reliable.Services: Electrical repair
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June 2023 by Lee Wolf
When my wonderful almost-antique pickup began to idle roughly and start reluctantly I had to find a repair shop I could trust. An ad for Trent’s Garage came in the mail and after checking their reviews, which are overwhelmingly positive, I took my truck in. They checked it out and gave me a printout of every item they checked and its condition, followed by a written repair estimate. I was free to accept or reject any part of the estimated job. I accepted it all and two days later, my 23-year-old pickup is a young tiger again. Even the gas gauge works now, a pleasant surprise. Amy, the owner, is knowledgeable and easy to work with. If I called with a question it was answered with expertise. They even accepted a discount coupon I had forgotten to mention. We now think of them as our go-to auto repair shop.
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June 2023 by Mohamed Abusharkh
Let me start off by saying I am very much a proponent of supporting small businesses, especially when it comes to car care/repair. Once I build a relationship based on trust and quality, I keep coming back.This was my first visit with Trent's. Made the appointment for a full synthetic oil change based on Valpak coupon over the phone with the owner, Amy, agreeing on a total of $65.42. Plus a free seasonal inspection based on same coupon.At arrival, I had to fill out a check in paper indicating what services I needed which I re-affirmed original appointment purpose. Went away for about an hour plus and car wasn't done yet. No problem. I waited. Inspection took a little longer.When checking out, the amount was closer to $48. When questioned, Amy shared that they did a conventional oil instead of full synthetic as I asked because my '07 Camry does not require it. I emphasized that was not what I asked for and she offered to dump the new oil and put full synthetic which I agreed to. Waited some more until that was done. I happen to have had that afternoon off.At check out, they were going to charge me about $74. I brought up our original phone agreement when Amy mentioned the amount was plus shop fees and taxes. I disagreed and reminded her of our phone agreement which she happily reduced it to the $65.42 amount. And appropriately apologized for the mishap and wait.My first visit didn't instill full confidence in the organization/logistical aspects of the shop. That doesn't mean they don't produce quality work. I just haven't built up enough experiences to judge that appropriately.Services: Vehicle Inspection
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June 2023 by Nonya Bragg
First time customer. Made my appointment online Friday afternoon for Monday morning for brakes and rotors. Received a text right away confirming my appointment. Dropped my car off Sunday evening and it was ready Monday afternoon. Was able to pay online and pick my car up after hours. Will definitely use Trent’s for my next car repair!
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June 2023 by Tim Vaniman
I've been going to Trent's for years, and have kept going back because of the friendliness, value & integrity I find there. They are very easy to work with and super accommodating. Unlike some other places I've been to, every time I've used them I've felt completely comfortable and confident.Services: Auto exhaust system repair
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May 2023 by Catherine Lyons
I've been going to Trent's since my family first moved to Iowa when I was in middle school. I still use them now in my 30s. They're honest and fair and always get the job done fast! I really appreciate their quick communication and the way they explain everything to me. They're great!Services: Tires
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February 2023 by Samantha Pederson
Amy and her team are truly amazing! They went above and beyond when working on my vehicle and I left very happy. Amy is also really easy to talk to, a good listener, and I can tell she really cares. Definitely will be back!Services: Oil change