-
October 2023 by Errin P.
I was able to get my dog in to be seen in less than 24 hours, The tech we had was absolutely amazing and the Vet was great too! My pets have received excellent care from both the Jordan Creek and the Clive Total Care Clinics!
-
August 2023 by Brittni V.
The vet here is awesome with my skittish dog! She’s wonderful and really works with you. Would recommend!!
-
August 2023 by Zach Sainz
This is a great vet they helped us out a lot great prices friendly people
-
July 2023 by Becky Fog
The manger is very rude and hostile. The groomer shaved too close and my dog has scratched a sore on her face. The store denied having any history of seeing the dog despite two years of consistent business at the vet clinic and groomer. I will not return and recommend others do the same.
-
May 2023 by Linda Clayton
Had an appointment for a rabies vaccine for my dog. Got there early and gotta right in. The tech said they didn't receive one of the records I attached in the online check-in. She kept upsaling on vaccines and services, of course. When she was finally finished, she left and said the vet would be in. I sat there for over a half hour on a hard bench, with a shaking, nervous dog, in a cold room, with a cement floor that smelled like other dogs. When I could no longer stand it, we walked out of the exam room and there was no one at the desk, so we left! It felt like everyone took a lunch break! I was almost home when they tried to call. They left a message, saying they paged me in the store, but couldn't find me. They apologized for the long wait, but said it was a busy day and they had double booked. If I would have known that they double book, I wouldn't have made an appointment there. I'd rather wait in line at the low cost clinic, where I expect to wait, and not pay an exam fee and have all the upsaling. I've never even waited that long there.
-
April 2023 by Mo Marks
My cat has been having tons of health issues over the last few months and the staff there now know us by name, they have always been exceedingly kind, excellent at communicating and answering questions, and being transparent about pricing. This clinic performed two tumor removals for $600 dollars when another vet was quoting us $2000 for the removal of just one of them. We've had fabulous experiences with both Dr. Lundquist and Dr. Anderson and every vet tech and receptionist has also been excellent. Last time I was there I was literally crying in the car on the way in I was so stressed out and worried my little girl was going to need to be euthanized. The staff were incredibly empathetic with me, got me to a private area within seconds of walking in, and helped me in every way possible. They prioritized my kitty's care after seeing how bad she was doing and ended up finding a quick solution to help her. I can not overstate enough how much I recommend this vet clinic, if I could give them more than five stars I would. I hope my kitty is through her various health troubles but if she's not we will absolutely be coming back here.
-
April 2023 by Bridget Conry
I was visiting the area and was able to be seen as a walk in appointment for a quick vaccination for two dogs. All the staff were accommodating, friendly and helpful in seeing us last minute! I will definitely return if I am in the area!
-
April 2023 by Torry S
Everything was explained well to me regarding my dog's surgery. The process was smooth and everything was covered from pre-op assessment to post-surgery follow up. The staff was so reassuring and friendly. We had a very good experience.
-
April 2023 by Landon Matthias
Everything went well. The employees helped me realize there was no terrible issue with my dog and I came to the conclusion my dog just needed some rest. This seems to be working well and she's feeling better already.
-
March 2023 by Joseph Greene
Everyone is professional and efficient. Having a dog that is very dramatic we've tried various vets and clinics and Petco has been the best for us.
-
January 2023 by Rebecca Fuentes
Everyone was wonderful! The vet technician was amazing and we love her!!
-
January 2023 by S O
The Check-in process was seamless. There was no wait time. The physician and tech addressed my concern with ease and answered all of my questions. The payment process seems a little more clumsy since the merger of Thrive and Petco. Even still, all in all, it was a great experience.
-
December 2022 by Pete Eoriatti
Kristen was awesome today she helped make a young man's day and she was super friendly we will be back awesome service 10 stars
-
November 2022 by Kelsie Farmer
Everyone is always friendly and takes the time toExplain and make sure I understand
-
November 2022 by Troy Wade
Took cat to see the vet there and they had to poke her twice for 1 shot cuz they missed the 1st time and was charged again for a booster shot when they told me that her set of shots for 1st year was gonna be $96 wich I paid on 1st visit then had to pay another $68 for a booster on the 1st set of shots