Chase Bank
BanksHours:
1732 Madison Ave, Council Bluffs IA 51503 Hours
About Chase Bank
This Chase Bank branch is highly appreciated for its excellent customer service and professional staff. Customers frequently mention friendly and helpful employees who make banking easy and enjoyable. The manager often checks in to ensure visits are pleasant, and staff members like Michelle, Megan, Zoraida, and Adrian are recognized for their kindness, professionalism, and positive attitudes. Many appreciate the quick and efficient service, whether opening accounts, resolving issues, or handling transactions. The branch values relationships with customers, offering personalized assistance and options to meet their needs. While some policies, like requiring in-person visits for certain information, are noted, overall, customers feel confident and satisfied with their experiences at this location. This branch is praised for making banking straightforward and friendly.
Most Recent Reviews
June 2026
There is nothing to tell ,irs Saturday so it's closed ,i went to the atm outside
April 2026
I had never been to this branch.And from out of town.Had a legally block on my account,from my daughter.They took 11/2hours to figure things out.I think they were the best.Thank you agian
March 2025
I had difficult banking issue I needed to resolve..I worked with Michelle and I believe Jordon...greatly appreciate there professional approach and there helpfulness ..Thank you..great job..Jeff Doll
More Comments(16)
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