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“Billie Sprinkle is truly an asset to your organization. She is industrious, helpful & takes her job seriously. Over the years, she has helped me navigate your online banking system; even more meaningfully she assisted me with banking nuances in dealing with my daughter's estate.”
“Very great and amazing staff and management at this bank location who go out their way to make sure that the customers are getting help and assistance. I definitely recommend banking with them if you live in the Omaha area. The waits in line don’t be long from the drive through or walk in lobby.”
“Brett did great! He has helpes me for months getting my finances in order and was able to raise my credit score. I would reccomend him in the future! Thanks for getting me platinum card option today.”
“I’ve been banking at Midstates bank for 6 years now and have had nothing but a wonderful experience! I use their Council Bluffs location on Madison Ave.
Ashley M. Is very professional and has always gone out of her way to make sure I have been taken care of! Thanks again Ashley, for helping me with my kids accounts! Kudos to you and the great team you have there!”
“Love this bank! Ive been a customer for a little over a year and they always have gone above and beyond to making sure my experience with them has always top tier! If you're looking for a place to take all your banking, this is the place to do it!”
“Love First National and all its stellar service. Very helpful and care for there clients and the best for there banking.... My Personal banker Jody helped me get my first credit card ... Awesome.....Thank you .”
“Very friendly and helpful staff. I had a great expirence interacting with Diego Andrade, his willingness to help me resolve a complex issue regarding my card was incredibly helpful.”
9AM - 5PM
43 Scott St, Council Bluffs
Banks
“I have banked with TS Bank for over a decade at this point. I don’t frequent the branch, but each time I go in I end up speaking to Riley. Riley gave me some advice quite some time ago that has helped me in a number of ways years later. Some of the greatest care I have received at a financial.”
“This Branch is awesome! 10/10 recommend. I get regular calls from the Manager (Jordan) just to make sure my visits are always pleasant. (Julian) was the one who opened my Account a few months ago, little did I know I’d get 10 Credit Card Pre-Approvals. Went in, applied with him, and got Approved for Freedom Unlimited. I can say they still value relationships and today, that matters!”
8:30AM - 4PM
237 Bennett Ave, Council Bluffs
Banks
“We unexpectedly found the house we'd been searching for for more than a decade. We knew we wanted to finance locally, and we're so thankful we did! Deya at Availa Bank jumped on our crazy quick purchase plan and stuck with us for every twist and turn of the ride. Her calm and knowledgeable insight made all the difference in our home buying experience! We highly recommend working with her and the helpful team at Availa Bank. We love our new home!”
9AM - 5:30PM
2825 Ave G, Council Bluffs
Banks
“The ladies who work here are very sweet. The building is very nice and clean and the drive thru is always moving very quickly.I like getting dividends by just having a savings account.I have had my account here for about a year but I plan to stay for a long time. I would definitely recommend this bank to anyone and everyone.”
“This isn't even my bank ' I do deposits for work here and the staff are beautiful and a couple guys work there too. Lol great environment great Profesional group of people and can conversate like your neighbors and I recommend it to anyone from this pov.”
8:30AM - 4PM
117 Pearl St, Council Bluffs
Banks
“Always a good experience when I do business here. Was there last week with a problem and the teller “Shae” I believe her name is, she was very helpful and nice. I’m glad she helped me and resolved my issue. Great job. Definitely look forward to continue banking here because of the staff like Shae.”
“Our family had a complicated account that was in a Trust and we were so impressed with Darla Lobendo who took us through everything, step by step. Her communication skills, which are so important, were excellent. She followed up conversations with emails, making sure we were always on the same page. A person like her can never be replaced by AI.”
“I was there this morning turning in a huge bucket of change. In the bucket was my mother's ring, she passed and I have been looking for the ring forever! The Teller that helped me was so kind and came around to give me a hug as I stood there crying in shock. That small act of kindness meant everything.”
“I have been banking with US Bank for almost 10 years now and they have always taken care of me whenever I have needed it and have a great app and website. If I need help I know I can always walk in to this location and get the service I need.”
“Adam Emberton and his staff was very helpful though my situation he took all my calls and answered all my questions in a timely and professional manner. You have a GREAT person running the 509 W Broadway Council Bluffs IA location. Companies need more people like you have in that location. Thank you again Scott Pratt Sr.”
“Our local branch has closed so I had to go here. Everyone was friendly and helpful and knew their stuff. We were in and out in a timely manner, and accomplished all our goals with no issues, so that right there is worth it. Brian Tunning was especially helpful.”
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“The employees at this location are the best! They know their customers by their first name and are always so friendly. Yesterday I experienced a not so fun situation with our account being hacked. Not just our debit cards, but our actual account had fraud. The manager took care of everything immediately and made this unsettling situation manageable for us. I appreciate everything she did and couldn’t ask for better service.”