Edwards Collision Center is a reputable auto repair shop that has received mixed reviews from its customers. While some customers have praised the efficiency and professionalism of the service team, others have expressed concerns about the quality of the repair work and communication issues. The positive reviews highlight the shop's ability to work efficiently with insurance companies and get vehicles back on the road in a timely manner. Customers have particularly appreciated the efforts of Brad and Martin in dealing with insurance claims and ensuring their vehicles are restored to full functionality. On the other hand, some customers have reported issues with the quality of the repair work, such as a dent left on a replaced part, and concerns about the cleanliness of the vehicle after the repair. Additionally, there have been instances where customers felt the communication from the shop could be improved. Overall, Edwards Collision Center seems to offer a mixed experience, with some customers highly satisfied with the service and others expressing reservations. The shop's willingness to work with insurance companies and the efficiency of the service team appear to be its strengths, but attention to detail and communication could be areas for improvement.
Repair work was great except for the dent on the roof line of a piece they replaced. The repair took longer than expected already and don't want to go another 4 weeks for them to fix the issue so I'll live with it. Communication could be better as well.
September 2023
Great manager brad! chase and Scott all great people. Great body workers too!!
March 2023
Thank you!! My car turned out great!! Didnt take as long as o thought it would with parts being hard to find
