O'Reilly Auto Parts store #293 in Council Bluffs, Iowa, located at 2826 West Broadway, is highly regarded for its wide range of auto parts, tools, and accessories. The store offers helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, it resurfaces brake rotors and drums, providing comprehensive auto care. Customers appreciate the friendly and caring staff, describing them as helpful, understanding, and willing to go the extra mile. Employees are noted for their kindness, such as purchasing candy for a fundraiser, and for their willingness to assist in emergencies—helping a stranded customer with towing and free vehicle scans. Many reviews highlight exceptional service, with staff quickly responding to car troubles and offering solutions like free scans and battery charging. The store's commitment to customer satisfaction is evident through their attentive assistance, whether helping find parts, offering loaner tools, or providing support during vehicle breakdowns. Overall, this O'Reilly location is recognized for its excellent customer care, knowledgeable staff, and reliable services, making it a trusted choice for auto parts and assistance in the community.
Got what I needed and got out,I like it when I can get in get what I need and leave.
November 2024
The manager John was the man helped with everything we needed and allowed us to work in the parking lot greatest O'Reilly's in Iowa Man it was great customer service positive energy good vibes it almost felt like family base like they treat you like family genuinely
August 2024
Nate was one of the easiest people I’ve ever worked with he spent time to help me with my subwoofers Caiden was also really helpful he helped me find the parts I needed was just there for mental support if you ever need a part or a friend or just a good experience come to O’Reillys on 28th and broadway
