United States Postal Service
Post Offices,
Shipping CentersHours:
1441 Mall Dr Ste 100, Council Bluffs IA 51503 Hours
About United States Postal Service
The United States Postal Service has received mixed reviews from its customers. Many appreciate the friendly service at local offices and timely mail delivery. Some customers report issues with communication about package pick-ups and wrong deliveries, including receiving mail intended for others and experiences of stolen mail. However, others express satisfaction with how quickly problems are resolved by local staff compared to the USPS contact center. Overall, while there are some concerns regarding package costs and delivery accuracy, many customers value the helpfulness of their local postal workers.
Most Recent Reviews
July 2025
Our post office staff has always done their level best to assist customers in a timely and courteous fashion.
January 2025
Long wait. Appeared to be short staffed. People in line are walking out.
September 2024
Heather is awesome! Moves the line along quickly with a smile and friendly attitude. Great customer service
More Comments(84)
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