Mobile Phone Accessories in Davenport, IA

“Benjamin Lange, what a guy. I was eligible for several different promotional deals recently. After massive headaches and screw up by the barely understandable phone customer service, and then compounded screw ups by the corporate branch on Elmore (surprising), this dude got everything straightened out in like 15 minutes. Absolutely ACE service. Thank you Ben.”

“George was an amazing help with getting my phone switched over. He was a super funny and a personable guy who I enjoyed talking to. One of the best experiences ive had with customer service.”

“Derrick at Boost was exceptionally professional and versed in helping me . He answered all my questions and completely set up my phone. My visit to Boost was pleasurable and quick due to his attention to detail. My compliments to the entire staff.”

“Wow! My son dropped his phone and charger on the bed last night and the clashed and it broke his screen. I worried all night but called Verizon first thing this morning. After I navigated the phone auto stuff and got a live person, it was smooth sailing! He assured me it wouldn't cost anything to fix and even set me up with a confirmation number. I dropped it off at the store and was told it could take up to 2 hours, but after picking my son up from the doctor, we called them and it was done! Amazing! Highly recommended!”

“I bought my Google Pixel phone last spring and immediately started having having my phone get hijacked by unwanted pop-up ads, even when not in apps or on the Internet. A few visits to the store were unsuccessful, mainly because it wouldn't act up then (of course!). But then I spoke with Lark, who was able to identify a Ringtone app that I neither wanted nor needed, which apparently had downloaded itself from another app. He explained that this sometimes happens nowadays, as pop-up ads get more clever. Lark removed this annoying app, and I haven't had a single surprise pop-up since.This isn't our first time they've helped us out. US Cellular continues to exceed our expectations and provide helpful and straightforward assistance, and are always patient, even with us over the hill folks who didn't grow up with computers, let alone Smart phones. They never give us the impression that we're being a bother or are somehow stupid for not knowing more about Smart phones. We also appreciate being able to pop in the store when needed and deal with caring individuals, and not have to deal with a call center which can't see or properly understand our issues. We've been with US Cellular for over 10 years, and we have no interest in changing providers.”

“Maxwell was very patient & was able to resolve all of my questions & issues with my phone. He is a very good representative of US Cellular. I highly reccomend him & would come back in the future, confident that he would have a solution to my problem.”

“I previously went into the metro in East Moline to port my number over and get a new phone. At first everything was great until my port didn't go through, I spent 5 hours on the phone trying to port my number over, still no success. Frustrated I called the store where I purchased my phone and explained what was going on, the store Manager of the East Moline store told me I couldn't return my device that the owner doesn't allow it, well it clearly states on the receipt that you have 14 days to return your device and you'll receive a refund. I walked into the west 4th street store and explained my concern and how I wanted to return my device ,Melvin was able to fix East Moline mess up and keep me as a customer.”

“Worked with Brandon and Mariah yesterday it was a long process but they got our 10 lines switched over and they kept us entertained store had great energy everyone was is in a great mood you can actually tell that these guys enjoy their jobs and take pride in what they do anyone looking for new service check them out on Brady across the street from papa John’s you will love the service”

“LUKE BURGERT: Great customer service experience (everyone else was pleasant, as well at this store on this particular shift)!I came into store 5049 (I could be wrong about the store number location?) after having gotten the run around pretty much ALL day long, with both dealing with walmart, us cellular customer service on the phone (just being honest), and boost mobile (obviously separate company) and at that point I felt defeated. Heading into this store was a last resort to resolve my issue. Luke said he was 'new' and asked me politely to 'bear with him'. No such thing was necessary as he was a very welcome breath of fresh air. He took my issue in hand and went above and beyond (to the tune of many phone calls to supervisors, technical support, etc) in order to eventually arrive at a solution for my issue. He was calm, kind and collected, dedicated and thorough. I'd come back into this store to work with him again, very willingly. Thank you Luke, for knowing what great customer service is.”

“Needed help with data program and they helped me. You need to be able to have that kind of assistance. Trying to contact a sever by phone is a joke, being able.to go into the store is perfect”

“I walked in tonight to add a line to my plan. Randy was so great! He answered every question I had and was so good at making sure I understood everything I needed to know in regards to how my plan would change and how I could monitor my teenagers line. Great experience!”