-
March 2024 by Michael Kelly
Fixed fast and well. Billing insurance was automated and effortless.
-
February 2024 by Super Mama
Was great!
-
December 2023 by Chelsea Rupe
Zack did an amazing job replacing my windshield! He answered all of my questions and was extremely knowledgeable.
-
December 2023 by Mark Stewart
Always good service. Have had many rock chips repaired here
-
October 2023 by Skip Lee
Came and replaced glass in less than 24 hrs. Worked well with my insurance company. Rep was fantastic. Do NOT deal with the foreign call center - they messed everything up. Deal with the office directly.
-
September 2023 by Matthew Parsons
What a joke Progressive and Safelite are! Wasted my time and money traveling there 2 times from Clinton, Ia. They don’t know how to call and tell someone they don’t have/ can’t get my window. Pretended that I never had an appointment. Unapologetic and deserves no stars because they are incompetent, but was forced to give one.
-
August 2023 by BV Wookie
One of their driver was blocking passing lane. Around 3:50 pm 80 eastbound driving toward Illinois border one of their drivers just kept camping on the passing lane crusing next to another car on the right like if he was doing it on purpose. So I was stuck for a good 5-10 mins. Annoying! Rated 3 star thought because it's not the owners fault.Response to the reply: I rated now 5 star because they said they'll follow up with the appropriate team. Those who block passing lane need to be held accountable!
-
August 2023 by Roxanna V.
Poor customer service, calls to confirm your appointment, just to call and cancel it, then makes you wait a whole nother week to get another one. So would have went some where else if I would have known all this trouble and headache was going occur... 2 weeks just to get a Crack in a windshield fixed... that's crazy!
-
August 2023 by jim tesch
Wait for nearly an hour for them to tell me the replacement windshield is damaged. Is there any reason they couldn't have made that determination before my appointment? I do have one explanation, they have more business than they can handle and the customer becomes a pos. Didn't drink that kool-aid. Never use them again.
-
August 2023 by Stacy Franzen
Great service! They came to our house and replaced our cracked windshield with a new one. Fast and friendly service. This is the second time we have used Safelite AutoGlass and we were happy both times with their service.
-
August 2023 by chetosnketcup 1
They melted my rear defrost fuse into the fuse box and locked the keys in the car so they damaged both drivers side doors. With no cameras in the work areas to hold anyone accountable, I would not recommend this service even if it were free. Absolutely trash company.
-
August 2023 by Nicole Walters
They did a great job repairing my mom's windshield and they lady at the front desk was very helpful and friendly they just could not do a same day repair
-
June 2023 by Jayson Clark
Lady at the front desk was nice and the appt went quicker than expected. My only complaint which is a big one to me is my dash board was left super dirty along with my floor mats. Wouldn’t be a huge deal but I just spent the whole day before cleaning out my truck making it looking nice. Guess I get to clean it again
-
June 2023 by El Diablo
Scheduled an appointment for Friday 9-2-2023 12pm-5pm Had appointment canceled for a phone communication issue. Rescheduled the appointment called to confirm from the store, got a thumbs up. Then had a no Call no Show. Ouch. Guess I should reschedule or see who else my insurance works with in the area.
-
June 2023 by Georgia Dunbar
I had a windshield put in after it was cracked and I talked to Jasmine and she was so nice and helpful, I got a new windshield and it was not that expensive, and really didn't even take long to do it, they all are great and professional. Thanks again.
