Came and replaced glass in less than 24 hrs. Worked well with my insurance company. Rep was fantastic. Do NOT deal with the foreign call center - they messed everything up. Deal with the office directly.
September 2023
What a joke Progressive and Safelite are! Wasted my time and money traveling there 2 times from Clinton, Ia. They don’t know how to call and tell someone they don’t have/ can’t get my window. Pretended that I never had an appointment. Unapologetic and deserves no stars because they are incompetent, but was forced... read full comment
August 2023
Poor customer service, calls to confirm your appointment, just to call and cancel it, then makes you wait a whole nother week to get another one. So would have went some where else if I would have known all this trouble and headache was going occur... 2 weeks just to get a Crack in a windshield fixed... that's crazy!